Assistant Regional Sales Manager – Eastern U.S.

🕒 il y a 10 jours

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Alta Cima Corp

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 1999

🛒 Commerce de détail

🏠 Immobilier

👥 B2C

Retail • Real Estate • B2C

Alta Cima Corp semble exploiter Factory Expo Home Centers. Factory Expo Home Centers est un détaillant national, orienté vers le consommateur, de maisons préfabriquées, de maisons mobiles et de modèles de parc, qui vend à des prix directs d'usine à travers des centres de vente de villages modèles situés en usine et des centres de distribution à travers les États-Unis. L'entreprise met l'accent sur les économies directes d'usine, expédie des maisons à travers le pays depuis des fabricants majeurs (par exemple, Cavco, Champion, Clayton), et propose des visites de modèles sur site et des conseils de vente. Son modèle commercial est axé sur les ventes au détail de logements construits en usine et la livraison/installation des consommateurs dans tous les États américains.

Description

• Assist Regional Sales Manager in leading, coaching, and developing General Managers and sales teams. • Support sales performance and the achievement of company objectives. • Partner with General Managers to foster a culture of accountability for sales growth, customer satisfaction, employee morale, and expense control. • Coach General Managers and sales teams on core sales processes, including phone calls, customer engagement, follow-up strategies, and closing techniques. • Collaborate with the RSM to develop and execute performance improvement plans. • Provide ongoing coaching, mentoring, and leadership development. • Visit assigned locations regularly. • Assist with recruiting, interviewing, hiring, onboarding, development, and retention efforts. • Monitor key performance indicators, including lead generation, appointments, conversion rates, backlog, closings, cancellations, and gross profit. • Ensure execution of company sales promotions, programs, and initiatives. • Monitor deal flow, contract accuracy, customer timelines, and backlogs. • Assist in resolving challenges impacting customers, sales performance, and team members. • Monitor sales centers websites to ensure accuracy, quality and consistency to enhance the customer experience. • Support compliance with company policies, licensing requirements, regulatory standards, and safety expectations. • Promote a customer-first culture. • Monitor customer satisfaction and service standards. • Assist with resolution of escalated customer concerns and complex service issues. • Confirm customers receive professional, timely, and consistent communication throughout the home-buying process. • Identify opportunities to improve the customer experience and strengthen the company's reputation within each market. • Monitor home inventories, display furniture and décor, and location expenses. • Review location scorecards, performance metrics, and operational reports to identify opportunities for improvement. • Assist in developing annual sales goals, forecasts, and business plans. • Serve as a communication liaison between assigned sales centers, the Regional Sales Manager, and corporate departments. • Communicate Company objectives, initiatives, policies, and expectations, to field leadership. • Serve as acting Regional Sales Manager during temporary absences. • Assist with leadership development, training initiatives, and special projects. • Provide additional support to locations experiencing leadership transitions or performance challenges.

🎯 Exigences

• Bachelor's degree or equivalent combination of education and relevant experience preferred. • Minimum five years of progressive retail sales leadership experience, including experience coaching, leading and developing sales teams. • Experience managing a retail sales center, branch, or multi-location operation preferred. • Ability to travel up to 75% throughout region, some day trips, some overnight. • Ability to coach, mentor, and develop leaders and high-performing teams. • Understanding of financial matters. • Excellent communication, presentation, and people skills. • Problem-solving, decision-making, and conflict resolution abilities. • Ability to analyze business performance metrics and implement improvements. • Highly organized with strong time management and prioritization skills. • Ability to thrive in a fast-paced, customer-focused environment. • Experience with CRM systems and Microsoft Office Suite, including Outlook, Excel, Word, Teams, and reporting systems. • Manufactured housing home sales, retail management, or related industry experience a plus.

🏖️ Avantages

• Medical, Dental, and Vision Insurance • 401(k) • Company Paid Life Insurance • Short-Term & Long-Term Disability • Paid Time Off • Employee Assistance Program