Director, PreSales Operations

🕒 il y a 21 jours

🇺🇸 États-Unis – Télétravail

💵 $135 000 - $150 000 / an

⏰ Temps Plein

🔴 Expert

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Amplify

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2000

📚 Éducation

💰 Series C en 2023-05

Education

Amplify est une entreprise pionnière dans le domaine de l'éducation K–12, dédiée à la fourniture de solutions de programmes scolaires et d'évaluations de nouvelle génération. Depuis 2000, Amplify développe des programmes qui permettent aux éducateurs d'accéder à des outils puissants, facilitant le développement de systèmes complets de littératie et de mathématiques pour les élèves dans des milliers de districts scolaires à travers le monde. Leur suite inclut le programme de littératie Amplify CKLA, Desmos Math et Amplify Science, tous conçus pour aligner les pratiques éducatives avec la Science de la Lecture et des stratégies basées sur des preuves. Amplify offre également des formations professionnelles via des podcasts et des webinaires, soutenant les enseignants avec des idées novatrices.

Description

• Design and implement an operational readiness model, and own ongoing governance once operationalized, ensuring no program advances without supply chain sign-off at defined milestones. • Establish and manage a change control framework that ensures all product changes — errata, version revisions, and scope adjustments — are evaluated for operational and financial impact before execution. • Continuously improve the processes and governance structures that connect Product, Marketing, and Supply Chain decision-making, replacing informal communication with repeatable, accountable operating rhythms. • Define escalation paths and decision ownership across Product, Marketing, and Supply Chain so that issues surface and are resolved at the right level before they become costly commitments. • Lead end-to-end launch readiness planning for new programs and editions, coordinating across Product, Marketing, Supply Chain, and Go-To-Market to ensure all operational criteria are met prior to commercialization. • Drive a launch readiness framework that synchronizes product timelines, demand forecasts, manufacturing capacity, inventory build, and distribution readiness for every release. • Ensure all product launches meet defined operational readiness criteria, including supply chain capacity, inventory availability, and distribution alignment, before customer commitments are made. • Own the product lifecycle register and govern formal version transition and end-of-life planning for all active programs, ensuring transitions are planned with enough lead time to prevent avoidable write-offs and customer disruption. • Partner with Finance and Supply Chain to support tracking and reduction targets, with progress reported quarterly to executive leadership. • Manage inventory drawdown strategies for sunsetting programs, coordinating customer migration timing with supply chain positioning to minimize excess and shortage risk. • Identify and flag lifecycle risks early — including version overlap, demand uncertainty during transitions, and end-of-life timing misalignment — and drive cross-functional resolution before exposure accumulates. • Define business requirements for operational product data — including item hierarchies, BOM structures, launch planning attributes, demand driver logic, and lifecycle designations — and partner with Technology and BizSys teams to implement within ERP systems. • Champion data standards that enable accurate demand planning, sourcing strategies, and fulfillment execution, reducing manual reconciliation and assumption-driven decisions across teams. • Collaborate with BizSys and Technology Management to ensure data requirements are correctly implemented in ERP and planning systems, and that system configurations support modular product architectures. • Produce and maintain a monthly data quality report surfacing gaps, error rates, and trends, reviewed at the cross-functional planning sync. • Serve as the central point of accountability for cross-functional operational alignment. • Facilitate monthly tactical syncs and contribute to quarterly strategic reviews, ensuring active program gate status, open change control requests, and escalating risks are visible to the right stakeholders. • Translate complex operational risk into clear, decision-ready language for senior leadership — from coordinator-level execution to EVP-level visibility. • Build and sustain trusted partnerships across Product, Marketing, Finance, and Supply Chain so that cross-functional alignment is the default, not the exception.

🎯 Exigences

• Bachelor's degree or equivalent professional experience • 8+ years of experience in supply chain operations, product operations, program management, or a closely related field • Demonstrated experience designing or significantly improving cross-functional business processes • Strong track record of building governance frameworks, change control systems, and structured planning cadences in complex organizations • Experience working across Product, Marketing, and Operations teams — able to translate between strategic intent and operational execution • Excellent communication and facilitation skills — comfortable running senior leadership meetings and presenting structured recommendations • Intermediate financial acumen: able to frame cost/benefit trade-offs, quantify operational risk, and communicate impact in business terms.

🏖️ Avantages

• 401(k) plan • Stock options • Competitive health insurance and mental health options • Basic life insurance • Paid time off • Parental leave • Access to best-in-class development programs