Account Manager, Customer Experience – Digital Accounts

🕒 il y a 4 jours

🇺🇸 États-Unis – Télétravail

💵 $75 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💝 Support Client

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Amsive

Site WebLinkedInTous les Emplois

501 - 1000 employés

Advertising • Data Science • Analytics

Amsive est une agence de marketing axée sur la performance et guidée par les données, qui s'engage à améliorer le retour sur investissement grâce à des solutions innovantes d'acquisition, d'engagement et de communication client. En tant que partenaire marketing à service complet, Amsive offre un ensemble complet de services marketing stratégiques, y compris le publipostage, les médias numériques, le SEO, les réseaux sociaux, le contenu créatif, l'intelligence des données et l'analytique avancée. Grâce à leur plateforme exclusive Audience Science™, Amsive se spécialise dans l'identification et la connexion avec les meilleurs clients pour leurs clients, garantissant des dépenses marketing optimisées et des résultats de croissance mesurables. Avec une expertise dans l'élaboration de stratégies axées sur les données et orientées vers l'audience, ils aident les marques à naviguer dans le paysage marketing complexe et à obtenir des résultats exceptionnels.

Description

• Serve as the day-to-day across digital marketing programs including SEO, Paid Search, Analytics, Content, and Media initiatives • Develop a strong understanding of search marketing fundamentals and effectively communicate SEO and Paid Search strategies, recommendations, performance results, and optimization opportunities to clients • Partner with channel specialists and strategists to identify opportunities for growth, performance improvement, and cross-channel integration • Translate client business objectives into actionable marketing plans, ensuring alignment between strategy, execution, measurement, and business outcomes • Lead client status meetings, quarterly business reviews, and performance discussions, providing clear recommendations backed by data and insights • Collaborate with Analytics teams to interpret campaign performance and communicate meaningful insights, trends, and optimization opportunities • Support retail, eCommerce, and consumer-focused clients by understanding customer acquisition, retention, retailer marketing programs, retail media networks, and omnichannel customer journeys • Identify opportunities to expand existing client engagements through additional services, channels, and strategic initiatives.

🎯 Exigences

• 2-4+ years of experience in account management, client services, or digital marketing within an agency environment • Experience managing integrated digital marketing programs, including SEO, Paid Search, Content Marketing, Media, Analytics, CRM, or other performance marketing channels • Working knowledge of search marketing principles, including SEO best practices, organic search performance metrics, keyword strategy, and Paid Search fundamentals • Ability to confidently discuss digital marketing performance, measurement frameworks, KPIs, and optimization strategies with clients and internal stakeholders • Experience supporting retail, eCommerce, CPG, consumer brands, retailer marketing programs, or omnichannel marketing initiatives is strongly preferred • Strong consultative and relationship-building skills, with demonstrated success managing and growing client partnerships • Proven ability to coordinate cross-functional teams, manage multiple projects simultaneously, and maintain accountability across deliverables • Experience developing presentations, business reviews, strategic recommendations, and client-facing communications • Strong analytical mindset with the ability to interpret performance data and translate findings into actionable recommendations • Proficiency with Microsoft Office Suite, particularly PowerPoint and Excel; familiarity with analytics and reporting platforms is a plus • Excellent written and verbal communication skills, with strong attention to detail and organizational abilities • Curiosity, adaptability, and a passion for learning emerging digital marketing trends and technologies.

🏖️ Avantages

• Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays • Dental, Vision, and Health Insurance • 401(k) with a company match program • Paid Parental Leave