Solutions Consultant

🕒 il y a 2 jours

🇺🇸 États-Unis – Télétravail

💵 $85 000 - $105 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Aptitude 8

Aptitude 8

51 - 200 employés

Fondée en 2020

📣 Marketing

📦 Logistique

🏥 Santé

Marketing • Logistics • Healthcare

Aptitude 8 est une société de conseil technique spécialisée dans les opérations CRM, notamment dans la mise en œuvre et l'intégration des solutions CRM de HubSpot. L'entreprise se concentre sur l'optimisation des expériences client et des processus internes pour ses clients, en offrant des services tels que la mise en place de Hub Marketing, Hub Sales, Hub Service et le développement CRM sur mesure. Avec une expertise dans divers secteurs dont la santé, l'éducation et l'immobilier, Aptitude 8 vise à améliorer l'efficacité opérationnelle et à stimuler la croissance du chiffre d'affaires grâce à des solutions technologiques innovantes.

Description

• Lead technical implementation projects and design HubSpot-related solutions • Build complex automations, data models, processes, custom developments, and external integrations • Develop scalable solutions using HubSpot advanced features and third-party integrations • Provide actionable client advice and strategic value • Identify optimization and continuous-improvement opportunities in client portals • Create solution diagrams and process maps using tools such as Lucidchart • Identify engagement needs, prioritize scope, and recommend solutions aligned with client goals • Serve as a primary client contact during discovery and prioritization sessions • Drive sprint cadence, plan work, and conduct weekly client sprint meetings • Present technical concepts as actionable business use cases • Manage and lead user acceptance testing with clients • Train clients on deliverables and platform processes, including train-the-trainer and direct training sessions • Collaborate with delivery leads, developers, engineers, and consultants • Write task specifications and delegate work • Conduct quality assurance and coach team members • Conduct backlog grooming and task prioritization • Manage HubSpot features, API integrations, and webhooks while maintaining data integrity and governance • Execute data migrations, property setups, and third-party app integrations • Stay current on HubSpot beta features and technological advancements

🎯 Exigences

• 5+ years of professional experience in at least one functional area, ideally Marketing, Sales, or Customer Service • 2+ years of experience in consulting or professional services environments managing multiple external clients or accounts simultaneously • Advanced technical grasp of 2+ HubSpot Hubs (Marketing, Sales, Service, Data/Ops, Content/CMS) • Understanding of systems, architecture, and solving complex problems using data, technology, and process • Familiarity with APIs and webhooks • Ability to navigate budget constraints and lead clients toward solutions within a defined monthly budget • Strong problem-solving skills with a client-centric mindset • Ability to translate client pain points into real solutions • Ability to navigate and prioritize ambiguous client requests and work without a defined client scope • Comfortable building and managing client relationships and identifying areas for continuous improvement

🏖️ Avantages

• Remote flexibility • 401k • Great benefits • Meaningful work • Chance to shape the future of how companies operate • Competitive and equitable compensation aligned with expertise

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