Revenue Operations Staff Systems Engineer

🕒 il y a 22 jours

🇺🇸 États-Unis – Télétravail

💵 $160 000 - $180 000 / an

⏰ Temps Plein

🔴 Expert

⚙️ Ingénieur Systèmes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 1%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Arcadia

Site WebLinkedInTous les Emplois

201 - 500 employés

🏥 Santé

💼 Conseil

💰 €29 500 000 Venture Round en 2020-01

Healthcare • Consulting

Arcadia s'engage pour des jours plus heureux et en meilleure santé pour tous. Nous transformons des données diverses en un tissu unifié pour la santé. Notre plateforme fournit des insights exploitables à nos clients pour faire progresser les soins et la recherche, stimuler la croissance stratégique et atteindre le succès financier. Pour plus d'informations, visitez arcadia.io.

Description

• Own the architecture and operation of Arcadia’s go-to-market and Customer Operations technology ecosystem • Administer and engineer Salesforce, including configuration, security, access, objects, fields, flows, automation, reporting, and platform health • Maintain and extend Planhat with health scores, playbooks, lifecycle workflows, dashboards, and integrations • Contribute to the design, build, configuration, integration, and rollout of RocketLane for customer onboarding and implementation • Design system solutions translating Sales, Marketing, and Operations process needs into reliable configurations, automations, and integrations • Build, configure, test, deploy, and release capabilities across the technology stack with change control and rollback planning • Design, build, and support AI agents and bots for GTM and Customer Operations workflows • Build workflow automations that reduce manual effort, with human oversight and monitoring • Build and maintain integrations across Salesforce, Planhat, RocketLane, and downstream systems using APIs, integration platforms, or middleware • Improve data quality through deduplication, field governance, and reliable synchronization • Deliver reporting and dashboards for Sales, Marketing, Operations, and Customer Success leaders • Provide user administration and support, including access provisioning, troubleshooting, and request intake • Train users and create enablement materials • Partner with business stakeholders and Corporate IT to prioritize work and align systems with business operations • Report to the Director of Corporate IT

🎯 Exigences

• Bachelor’s degree in a related field, or equivalent professional experience • 5+ years administering and configuring SaaS business platforms in a GTM, sales operations, marketing operations, or customer operations context • Hands-on Salesforce administration and configuration experience, including security model, automation, data model, and reporting • Experience leading a cleanup or overhaul of an existing Salesforce org strongly preferred • Experience across the full lifecycle of system work: design, build, deployment, and ongoing administration • Experience building and maintaining SaaS platform integrations using APIs, integration platforms, or middleware • Experience building automations and ideally AI agents or bots supporting business teams • Ability to translate Sales, Marketing, and Operations process needs into reliable systems • Strong troubleshooting, documentation, and prioritization skills • Ability to manage a queue of competing requests • Adaptability in a fast-changing tooling environment and ability to learn new platforms quickly • Salesforce Administrator certification preferred; Advanced Administrator or Platform App Builder a plus • Hands-on experience with Planhat or comparable platforms such as Gainsight or Totango • Experience implementing or administering RocketLane or comparable PSA/onboarding platforms • Experience building AI agents or assistants using LLMs or agentic frameworks • Familiarity with marketing automation, CPQ, or revenue operations tooling • Experience integrating GTM systems with finance or ERP platforms such as NetSuite • Background in SaaS or healthcare technology • Experience with HIPAA, SOC 2, or ISO 27001 compliance obligations • Experience with Salesforce, Planhat, RocketLane, OpenAI, Claude, AI Agents, REST APIs, GraphQL, Webhooks, Workato, Zapier, SQL, Business Intelligence, Revenue Operations, and Customer Success Platforms

🏖️ Avantages

• Flexible, remote friendly company with personality and heart • Competitive compensation • Strong benefits, including Flexible Time Off • Employee-driven programs and initiatives for personal and professional development • Membership in the talented, energized, diverse, and purpose-driven Arcadian Community • Mission-driven work transforming healthcare