Deal Desk Manager

🕒 il y a 9 jours

🇳🇱 Pays-Bas – Télétravail

💵 €76 720 - €95 900 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

👻 Score fantôme 8%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Armada

Armada

51 - 200 employés

🏭 Fabrication

📦 Logistique

💼 Conseil

💰 €47 300 000 Series A en 2023-12

Manufacturing • Logistics • Consulting

Armada est une entreprise axée sur l'amélioration de la connectivité et la gestion des données dans les environnements éloignés grâce à des solutions technologiques avancées. Avec des produits tels que Connect, Edge et OpsAI, Armada permet une connectivité fluide, une infrastructure de données robuste et des applications d'IA concrètes pour relever des défis critiques dans des secteurs tels que le pétrole et le gaz, le secteur public, la fabrication, l'exploitation minière, la logistique et les télécommunications. L'entreprise s'appuie sur des partenariats et des technologies telles que SpaceX/Starlink pour apporter des solutions numériques dans plus de 40 pays. La mission d'Armada est de combler le fossé numérique en offrant des solutions innovantes de connectivité et de calcul adaptées aux environnements les plus exigeants.

Description

• Support sales teams through the deal lifecycle, including quote creation, approvals, contract routing, and order booking • Ensure deal compliance with internal policies, pricing guidelines, and legal requirements • Manage the deal desk queue and serve as the primary contact for deal-related questions across EMEA and APAC markets • Act as subject matter expert on order management tools such as Salesforce, DocuSign, and Ironclad; assist with administration and end-user training • Review executed contracts for accuracy and compliance; ensure information required for order submission and revenue recognition is documented accurately • Partner with Legal and Finance to maintain and streamline quote, contract, and order-form templates and workflows • Facilitate non-standard deal-related requests between Deal Desk, Finance, and Legal • Partner with RevOps to automate and scale quoting and contracting processes • Develop and deliver onboarding and ongoing training for Sales and Customer Success on deal desk tools and best practices • Create and maintain quoting and contracting procedure documentation • Identify quote-to-close friction and propose solutions to improve deal velocity • Collaborate cross-functionally on contract and pricing strategies

🎯 Exigences

• 8+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or a related role in a B2B SaaS environment • Strong understanding of SaaS pricing models, sales motions (including New Business, Renewals, and Expansions), and order-to-cash workflows • Hands-on experience with CRM and CPQ systems (Salesforce strongly preferred); experience with DocuSign, Ironclad, Dealhub, or similar tools is a plus • Detail-oriented with strong organizational and analytical skills • Excellent communication skills and ability to work collaboratively across Sales, Legal, Finance, and Operations • Comfortable working in a fast-paced, high-growth, global environment with evolving processes • Self-starter mindset with a passion for improving systems and helping teams work more efficiently • Preferred: experience scaling deal desk functions in a startup or high-growth environment • Preferred: familiarity with international deal structures and multi-currency quoting • Preferred: familiarity with hardware infrastructure sales and procurement via OEMs • Preferred: working knowledge of software license agreements, MSA/SOW documents, and SaaS compliance terms

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