Account Manager

🕒 il y a 11 jours

🏄 California – Distant

🏄 California – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Ascend Learning

Site WebLinkedInTous les Emplois

1001 - 5000 employés

📚 Éducation

🏥 Santé

☁️ SaaS

💰 €2 090 000 Series B - Acendi Interactive en 2009-01

Education • Healthcare • SaaS

Ascend Learning est un fournisseur de solutions d'éducation et de formation, se concentrant sur l'apprentissage numérique, l'évaluation et la préparation à la licence/la certification pour les secteurs de la santé et d'autres secteurs professionnels. L'entreprise propose des plateformes d'apprentissage en ligne, des outils d'évaluation et des programmes aux institutions, éducateurs et apprenants individuels pour soutenir le développement de la main-d'œuvre, la préparation aux certifications et l'évaluation des compétences.

Description

• Present, sell and close business while addressing client objectives and pain points and proactively collaborate with internal teams to address client requirements, resolve issues while exceeding client expectations • Build strategic road maps to drive positive outcomes and solutions to meet client needs • Map client stakeholders, pinpointing champions, users, technical staff, and decision-makers • Actively manage and nurture the sales pipeline with timely follow-ups and progress tracking • Maintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunities • Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights. • Provide exceptional customer collaboration and guidance, collect implementation details • Develop and report on sales activity, forecasts, and market dynamics to management • Conduct strategic reviews to align solutions with clients and stay informed on industry trends to spot new business opportunities • Leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable

🎯 Exigences

• Bachelor’s degree is required. • 3+ years of sales account management experience within outside sales required • Strong negotiation skills for favorable client deals, this includes the ability to understand the needs and interests of both parties and find mutually beneficial solutions • Adept written communication for sales documentation • Ability to build trust and maintain regular contact for upsell/cross-sell opportunities • Strong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision making • Average of 3 field travel days per week

🏖️ Avantages

• Flexible and generous paid time off • Competitive medical, dental, vision and life insurance • 401(k) employer matching program • Parental leave • Wellness resources • Charitable matching program • Hybrid work • On-site workout facilities (Leawood, Gilbert, Burlington) • Community outreach groups • Tuition reimbursement