Director of Recoveries – Subrogation and Salvage

🕒 il y a 22 jours

🏄 California – Distant

🏄 California – Remote

💵 $150 000 - $200 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

👻 Score fantôme 1%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Aspire General Insurance

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2013

🛡️ Assurance

💸 Finance

☁️ SaaS

💰 Debt financing en 2025-09

Insurance • Finance • SaaS

Aspire General Insurance est un assureur auto basé aux États-Unis, spécialisé dans les politiques automobiles personnelles standard et non standard à des tarifs abordables. La société propose des services centrés sur le numérique — y compris des portails pour les producteurs et les assurés, des devis, des avenants, des paiements et la gestion des sinistres — et collabore avec des producteurs et agences d'assurance pour distribuer la couverture. Aspire met l'accent sur la rapidité, la flexibilité et un support client fiable (y compris un service en espagnol) grâce à une plateforme moderne et des flux de travail simplifiés.

Description

• Lead strategy, operations, and performance for Subrogation and Salvage recovery functions • Develop and continuously improve recovery strategies, processes, workflows, and best practices • Direct recovery activities and evaluate complex recovery opportunities for feasibility and cost-effectiveness • Establish recovery authority guidelines and approve settlements, recoveries, and escalated decisions within delegated authority • Provide technical guidance and handling recommendations on complex recovery matters • Develop strategies to maximize recoveries and support financial objectives • Establish and monitor departmental metrics, scorecards, reports, and KPIs • Analyze recovery data, operational trends, and performance results to identify improvement opportunities • Partner with Claims leadership, Information Technology, and business stakeholders on operational and system improvements • Evaluate, select, negotiate with, and manage external recovery partners • Oversee collection agencies, attorneys, skip-trace providers, and salvage vendors • Establish vendor performance expectations and service-level requirements • Monitor vendor quality, compliance, cost-effectiveness, and recovery results • Ensure recovery operations comply with laws, regulations, carrier requirements, and Company policies • Develop procedures, controls, and governance processes; identify risks and recommend corrective action • Support audits, regulatory reviews, and compliance initiatives • Lead, mentor, and develop Subrogation and Salvage team members • Oversee staffing, hiring, onboarding, workforce planning, performance management, and succession planning • Partner with Human Resources on employee relations, compensation planning, performance concerns, and organizational development • Present recovery performance, trends, risks, recommendations, and operational updates to executive leadership • Collaborate on departmental strategy, budgeting, resource allocation, and organizational priorities • Serve as the Company’s subject matter expert on subrogation, salvage, and recovery-related industry trends

🎯 Exigences

• Bachelor’s degree in business administration, Insurance, Risk Management, Finance, or a related field • Minimum of 10 years of progressively responsible claims operations experience • Significant leadership experience overseeing Subrogation and/or Salvage functions • California claims and recovery experience • In-depth knowledge of California subrogation and salvage laws and regulations • Extensive automobile claims experience, including property damage, liability investigations, claim evaluation, negotiations, subrogation, and salvage • Demonstrated success developing and implementing recovery strategies, operational procedures, workflows, and best practices • Experience managing recovery performance, workforce development, strategic planning, and operational improvement initiatives • Strong people leadership experience with the ability to coach, mentor, and develop high-performing teams • Leadership experience across both Subrogation and Salvage operations preferred • Multi-state claims and regulatory experience preferred • Experience establishing departmental metrics, scorecards, reports, and key performance indicators preferred • Experience overseeing collection agencies, attorneys, skip-trace providers, salvage vendors, and other external recovery partners preferred • Strong understanding of claims systems, reserving philosophies, recovery processes, and overall claims operations preferred • Experience partnering with Information Technology on claims-system enhancements and technical solutions preferred • Ability to maintain confidentiality when handling sensitive business, financial, employee, and claims information • Remote employees must maintain a safe, secure, and functional home-office environment

🏖️ Avantages

• Medical, dental, and vision coverage • Paid time off and Company holidays • 401(k) plan with Company matching • Additional voluntary benefits • Professional development opportunities • Occasional business travel for meetings, training, conferences, audits, or vendor management

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