Inside Sales, Customer Support Representative

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🏄 California – Distant

🏄 California – Remote

💵 $50 000 - $60 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

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ASSA ABLOY Opening Solutions

Site WebLinkedInTous les Emplois

10 000+ employés

🔐 Sécurité

🔧 Matériel

🤝 B2B

Security • Hardware • B2B

ASSA ABLOY Opening Solutions est un leader dans le domaine de la technologie de sécurité, spécialisé dans le développement et la production de systèmes de verrouillage mécaniques et électromécaniques, de solutions de contrôle d'accès, et de systèmes de verrouillage pour divers bâtiments résidentiels, commerciaux et publics. L'entreprise est reconnue pour ses produits innovants qui garantissent sécurité et confort, répondant aux besoins diversifiés allant des établissements de santé aux institutions éducatives. Avec une gamme complète de solutions, ASSA ABLOY assure le déplacement sécurisé et fluide des personnes, des biens et des informations à travers de nombreux secteurs.

Description

• Managing Sales Lead intake from lead to close, including prequalifying incoming leads and conducting follow-up outreach via phone and email. • Preparing and delivering accurate quotes, proforma invoices, and supporting documentation in a timely manner. • Processing customer orders, validating purchase orders, and ensuring compliance with company policies. • Coordinating with internal teams to ensure timely and accurate order fulfillment. • Serving as a primary point of contact for customer inquiries regarding products, orders, and services, responding promptly and professionally. • Collaborating with internal departments to resolve issues and provide necessary information. • Managing shipping logistics, including scheduling, tracking, and ensuring timely delivery. • Handling casino/reservations registrations, ensuring accuracy and customer satisfaction. • Responding to customer requests related to documentation and general business information (e.g., W9s, banking details, equipment specifications). • Supporting special projects as required to support the organization.

🎯 Exigences

• Associate or bachelor’s degree a must • 3+ years of experience in customer service, order management, or sales support • Strong communication and interpersonal skills • Proficiency in MS Office and ERP systems (e.g., Oracle, Quickbooks, SAP) • CRM Experience (e.g., SFDC, MS Dynamics 360) • Ability to multitask and work in a fast-paced environment • Bilingual in Spanish a plus, but not required. • Experience dealing with Hospitality industry a plus

🏖️ Avantages

• Competitive salary and rewards package • Competitive benefits and annual leave offering, allowing for work-life balance • A vibrant, welcoming & inclusive culture • Extensive career development opportunities and resources to maximize your potential