Senior Account Executive

🕒 il y a 1 mois

🏛️ District of Columbia, Kentucky, +3 états de plus – Distant

🏛️ District of Columbia – Remote 🐎 Kentucky – Remote 🌲 North Carolina – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Temps Plein

🟠 Senior

🧑‍💼 Ingénieur d'affaires

🦅 Parrain de Visa H1B

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Assurant

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1892

💸 Finance

👥 B2C

💰 Post-IPO Debt en 2023-02

Finance • Insurance • B2C

Assurant est une entreprise mondiale spécialisée dans la fourniture de services de soutien et de protection axés sur le consommateur. Présente dans plus de 21 pays à travers des régions comme l'Amérique du Nord, l'Europe, l'Amérique Latine et l'Asie-Pacifique, Assurant aide plus de 300 millions de consommateurs grâce à des services comme la protection technologique, la résolution de sinistres et les services financiers. L'entreprise met l'accent sur l'innovation, les opportunités de travail à distance et la collaboration mondiale, avec des équipes compétentes en technologie, gestion des sinistres, service client et finance. Assurant offre un ensemble d'avantages sociaux compétitif et s'engage à garantir l'égalité des chances en matière d'emploi et l'équilibre entre vie professionnelle et vie personnelle.

Description

• Serve as the primary point of contact for assigned clients, managing day-to-day relationships to ensure high levels of satisfaction, retention, and service quality, while also uncovering new opportunities. • Build and maintain strong relationships with key client stakeholders at multiple levels, including regular engagement with senior leadership. • Respond to client inquiries accurately and promptly, resolving issues and escalating quality concerns as needed to ensure timely resolution. • Identify, present, and support the implementation of new business opportunities, program enhancements, and strategic solutions that drive revenue growth and client retention. • Oversee client implementations and ongoing program changes, ensuring alignment with contractual terms, regulatory requirements, and business guidelines. • Monitor service performance, key business metrics, and revenue goals; provide clear performance updates and insights into internal leadership. • Prepare and lead client Business Reviews, including coordinating materials, documentation, logistics, and stakeholder participation. • Analyze program performance and financial results to identify risks, address issues, and recommend solutions or alternative approaches. • Ensure accuracy and integrity of client and business arrangement data from sales through implementation and ongoing changes. • Manage contracting and re-contracting activities, collaborating cross-functionally with internal teams such as Legal, Operations, Claims, Underwriting, Actuarial, and Sales. • Partner with Legal to support contract and addendum development and ensure all necessary approvals are obtained. • Implement program improvements that increase operational efficiency and reduce costs while maintaining service excellence.

🎯 Exigences

• A minimum of 3 years of experience in agency sales, marketing, and/or account development experience. • A minimum of 1 year of experience in Private Flood insurance or NFIP. • Bachelor’s degree or equivalent experience. • Experience building long-term relationships with clients and providing solutions based on business needs. • Proficiency with MS Tools i.e., Excel, Word, and PowerPoint.

🏖️ Avantages

• Comprehensive medical, dental, and vision coverage starting day one • 401(k) with a 6% company match • Paid time off, holidays, and a volunteer day • Professional development opportunities • Employee wellness and mental health resources