Associate Director, Professional Services

🔥 il y a 13 heures

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

👔 Directeur

👻 Score fantôme 12%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Atlas Technica

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2016

🔒 Cybersecurity

💸 Finance

Cybersecurity • Finance

Atlas Technica est un partenaire stratégique pour l'industrie de l'investissement alternatif, fournissant des services informatiques externalisés axés sur l'excellence technologique. L'entreprise offre une gamme de services, notamment la conception d'infrastructures informatiques pour des performances optimales, la scalabilité et l'efficacité économique, assurant l'alignement avec les objectifs commerciaux. Atlas Technica est également spécialisé dans les solutions de cybersécurité pour se protéger contre les menaces cybernétiques et garantir la conformité avec les réglementations de l'industrie. En tant qu'entreprise 'Public Cloud First', Atlas Technica propose des services de transformation cloud qui améliorent l'agilité, la flexibilité et l'accessibilité des ressources. En se concentrant sur des protocoles de sécurité à plusieurs niveaux, ils protègent les données d'investissement sensibles, assurant la confidentialité et l'intégrité pour leurs clients.

Description

• Lead day-to-day operations across Professional Services Delivery, Cloud Solutions, and Cloud Solutions Architecture • Lead, coach, and hold accountable leaders while building sustainable team capability and succession • Own operational delivery performance, including delivery quality, client outcomes, utilization, capacity, forecast accuracy, project budgets, and profitability • Coordinate demand forecasting, resource planning, staffing, and delivery priorities across teams • Resolve cross-team capacity conflicts • Oversee shared and dedicated-client cloud managed-services delivery, including service health, technical escalations, client commitments, and continuous improvement • Establish delivery ownership across Cloud and Professional Services engagements • Partner with PMO on scopes, schedules, budgets, risk management, change controls, project reporting, and client communication • Ensure architecture review and technical design validation based on engagement risk and complexity • Oversee technical discovery, scoping, solution estimates, and delivery handoffs for existing-client opportunities • Improve Professional Services and Cloud offerings, delivery standards, templates, processes, and technical capabilities • Drive hiring, development, training, succession planning, knowledge transfer, documentation, and collaboration • Own operational and client escalations and coordinate with internal stakeholders to deliver consistent client outcomes

🎯 Exigences

• 8+ years of relevant IT services experience • 3+ years leading engineering, cloud, or professional-services teams within a Managed Service Provider, systems integrator, or similar technology-services environment • Demonstrated success leading multidisciplinary technical delivery teams with accountability for utilization, capacity, project budgets, delivery quality, and profitability • Strong working knowledge of Microsoft Azure, Microsoft 365, AWS, cloud operations, systems infrastructure, and professional-services project delivery • Proven ability to manage complex delivery portfolios, balance competing resource demands, and drive execution across multiple teams and client engagements • Strong people-leadership experience, including coaching managers and technical leaders, building team capability, and establishing clear accountability • Experience managing client escalations and complex cross-functional delivery issues with sound judgment and executive-level communication • Strong operational and financial acumen, including delivery economics, utilization, capacity, forecasting, and project performance • Excellent cross-functional coordination, stakeholder-management, and communication skills • Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent relevant professional experience • Experience managing shared managed-cloud services and dedicated-client engineering delivery models • Microsoft Azure, AWS, or related cloud architecture or engineering certifications • Project-management, service-management, or related professional certification • Experience with PSA or project-management platforms such as ConnectWise Manage • Experience using financial reporting, operational metrics, or business-intelligence dashboards • Experience delivering technology services to financial services, investment management, alternative investments, or other regulated client environments • Experience scaling Professional Services organizations, delivery models, service offerings, or cross-functional operating processes

🏖️ Avantages

• Competitive salary • Comprehensive benefits • Great perks • Professional and career development opportunities • Professional yet friendly work environment

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV