Account Manager, Client Success

Emploi pas sur LinkedIn

🕒 il y a 7 jours

🇺🇸 États-Unis – Télétravail

💵 $75 000 - $85 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

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Axios

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2017

📱 Médias

Media

Axios est une entreprise de médias qui propose des actualités et des analyses à travers diverses plateformes, y compris des newsletters, des organes de presse locaux et du contenu exclusif pour les professionnels. Elle couvre un large éventail de sujets tels que la politique, la réglementation, les affaires, la technologie, la santé et l'énergie, fournissant des reportages et des analyses approfondis. En se concentrant sur des récits rapides, concis et percutants, Axios vise à rendre l'actualité plus accessible et engageante pour son audience. Ses offres incluent des newsletters quotidiennes gratuites comme Axios AM et Axios Pro, ainsi que des événements et des discussions en direct.

Description

• Join the Client Success team, leading post-sale account management for new and existing growth accounts. • Deliver best-in-class, turnkey client experiences from kickoff to wrap. • Help drive client retention, identify growth opportunities, and support media planning efforts. • Serve as a trusted partner to clients who are new to Axios, ensuring they feel confident and supported. • Work closely with multiple cross-functional teams to develop and execute campaigns across the Axios product suite. • Monitor campaign performance and delivery to ensure campaigns are on track to meet client and revenue goals.

🎯 Exigences

• 1+ years of digital campaign planning and execution experience in a publisher or agency environment • Agile and adaptable in managing multiple campaigns simultaneously while meeting all deadlines and exceeding client expectations. • Responsible for building media strategies that support client objectives and campaign goals. • Develops a strong understanding of Axios products and effectively positions them to meet client objectives. • Outstanding communication, organization, and project management skills with obsessive attention to detail. • Proficiency in Google Office Suite (Slides, Sheets, Docs). • Prior professional experience in account management, customer support, media planning, digital marketing, ad operations, or business development is a plus.

🏖️ Avantages

• 401(k) with employer match • Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network • Employer Health Savings Account (HSA) contribution for the high deductible health plan option • Dental and vision coverage • Primary caregiver 12-week paid leave • Birth-givers will have an additional 6-8 weeks depending on type of delivery, for a total of 18-20 weeks continuous leave • Generous vacation policy, plus holidays • One mental health day per quarter • Annual learning and development stipend • $100 monthly work-from-home stipend • Tele-mental health services through Headspace • OneMedical membership, including tele-health services • Personal health advocacy resources through HealthAdvocate • Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility • Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies • Increased work flexibility for parents and caretakers • Virtual company-sponsored social events • A strong and positive work environment • A commitment to an open, inclusive, and diverse work culture