Site Service Manager

Emploi pas sur LinkedIn

🕒 il y a 1 mois

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Barry-Wehmiller

Site WebLinkedInTous les Emplois

10 000+ employés

🍽️ Alimentation et boissons

🏥 Santé

📦 Logistique

Food & Beverage • Healthcare • Logistics

Nous construisons un monde meilleur.

Description

• The Site Services Manager leads onsite execution for complex, high-value BW Packaging projects, serving as the primary onsite extension of the assigned Project Manager during installation, commissioning, and acceptance. • Owns daily field coordination, execution discipline, and onsite communication to ensure delivery aligns with approved scope, schedule, cost, safety, and customer commitments. • Acts as the central onsite coordinator for BW field service resources, installation contractors, OEM partners, and customer stakeholders. • Maintains a strong customer focus while proactively identifying execution risks, scope exposure, and conditions that could erode schedule, cost, or margin outcomes. • Operates within established project governance and escalation structures, partnering closely with the Project Manager to translate what was sold into disciplined, predictable onsite execution and consistent customer experience. • Enable effective onsite performance by clarifying priorities, sequencing work, removing execution obstacles, and ensuring teams have the information needed to execute safely and efficiently. • Lead all onsite service, installation, and commissioning activity during project execution. • Direct and coordinate BW service technicians, installation supervision, contractors, and OEM partners onsite. • Maintain daily control of onsite priorities, sequencing, and issue resolution. • Conduct daily onsite coordination meetings with BW, contractor, and OEM teams. • Ensure onsite execution aligns with safety expectations, scope commitments, and installation standards. • Participate in SAT execution with a clear understanding of acceptance criteria and contractual commitments. • Operate as the onsite execution lead in direct support of the assigned Project Manager. • Provide daily status, activity, and issue updates with clear articulation of risks, decisions, and recommended actions. • Support final acceptance activities through close coordination with the Project Manager and customer. • Identify execution risks, constraints, and scope exposure early and escalate through defined project channels. • Serve as the primary onsite liaison between the customer and BW execution teams. • Maintain clear, professional, and proactive communication with customer stakeholders throughout installation and commissioning. • Attend and lead onsite customer meetings, reinforcing confidence through transparency and follow-through. • Balance strong customer advocacy with disciplined alignment to contractual and project commitments. • Identify scope changes and execution impacts; document and communicate implications to the Project Manager and customer. • Coordinate warranty communication and action tracking with the Project Manager and Operations teams. • Ensure onsite issues, decisions, and actions are documented clearly and consistently. • Coordinate BW and OEM resource and staffing requirements and schedule changes with Field Service leadership. • Support weekly review of service purchase orders, warranty status, and financial visibility using D365 and related systems. • Apply execution judgment to protect schedule adherence, utilization efficiency, and cost outcomes. • Partner with Project Management, Field Service leadership, Operations, and OEM teams to maintain execution continuity.

🎯 Exigences

• 5+ years of experience leading onsite execution for complex manufacturing or capital equipment projects, including installation, commissioning, and acceptance. • Demonstrated technical understanding and judgment in mechanical, electrical, or controls systems as applied in field service, installation, and commissioning environments, or equivalent technical education. • Excellent written and verbal communication skills, with the ability to convey issues, risks, and decisions clearly to customers and internal teams. • Strong customer focus, balancing responsiveness and advocacy with disciplined execution and contractual alignment. • Proven ability to anticipate execution risks, scope exposure, and cost or schedule erosion and take timely action. • Proven ability to lead and influence cross-functional and third-party teams without direct authority. • Strong working knowledge of ERP and project tracking systems; proficiency with Microsoft Office tools. • Packaging industry experience preferred. • Extensive customer-facing field experience strongly valued. • Willingness to adjust work hours, travel schedules, and onsite presence in response to project needs, customer requirements, and critical execution milestones. • Flexibility to take on evolving responsibilities in response to strategic priorities and business needs.

🏖️ Avantages

• None specified