Product Manager, Merchant Platform – Commerce

Emploi pas sur LinkedIn

🕒 il y a 1 jour

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

✅ Responsable Produit

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Bask Health, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 jour

Toujours ouverte sur le site de Bask Health. Vérifiée il y a 1 heure.

Logo of Bask Health

Bask Health

11 - 50 employés

🏥 Santé

💼 Conseil

📦 Logistique

💰 Pre Seed Round en 2022-05

Healthcare • Consulting • Logistics

Bask Health est une plateforme robuste offrant une suite complète de solutions de télésanté personnalisables. Elle propose des outils tels qu'un constructeur de questionnaires, des portails patients, et des services de livraison de médicaments, le tout sécurisé par un cryptage fort et conforme aux normes HIPAA. Bask Health intègre de manière transparente la télésanté et le commerce électronique, permettant une prise en charge des patients fluide depuis la consultation jusqu'à la livraison. La plateforme soutient les entrepreneurs, médecins, et développeurs en offrant des solutions évolutives sans code qui améliorent l'expérience utilisateur et la croissance des affaires. Grâce à son réseau pharmaceutique national, Bask Health permet aux entreprises de gérer efficacement les prescriptions, les données patient et l'exécution des commandes à travers tout le paysage numérique de la santé.

Description

• Own product initiatives across Bask's merchant portal, product catalogs, subscriptions, pricing, and merchant configuration experiences. • Help define and execute the product roadmap for merchant-facing platform and commerce capabilities. • Work directly with merchants and customer-facing teams to understand storefront configuration, launch, and management. • Improve workflows for managing products, pricing, subscriptions, and business settings. • Develop intuitive experiences for configuring product offerings and commerce-related settings. • Identify friction points, confusing processes, and repetitive operational tasks. • Translate merchant needs into product requirements and technical specifications with engineering and design. • Understand APIs, integrations, data flows, and technical implementation tradeoffs with engineers. • Improve reliability, usability, and consistency of merchant-facing configuration tools. • Coordinate with Sites & Studio teams so settings and product configurations are reflected accurately in storefronts. • Collaborate with Intakes & Conversion teams so commerce configurations support appropriate patient checkout experiences. • Simplify merchant onboarding and reduce configuration and launch time. • Define and monitor metrics including merchant activation, configuration completion, feature adoption, workflow errors, and merchant satisfaction. • Gather merchant feedback, review product analytics, and prioritize improvements. • Lead initiatives through discovery, development, testing, launch, and iteration. • Own product outcomes and continuously improve the merchant experience.

🎯 Exigences

• 2+ years of professional product management experience building and shipping software products. • At least 1 year of JavaScript/TypeScript experience. • At least 1 year of professional experience in an engineering role. • Ability to read and write code, understand technical implementation details, and communicate effectively with engineers. • Experience working on SaaS products, business management platforms, enterprise applications, or complex web-based software. • Strong understanding of APIs, integrations, and modern web application development. • Experience translating user needs and business requirements into clear, actionable product specifications. • Strong product discovery, prioritization, and execution skills. • Experience working directly with engineers, designers, and cross-functional stakeholders. • Ability to use customer feedback, product analytics, and performance metrics to make informed decisions. • Excellent written and verbal communication skills. • Ability to manage competing priorities, work independently, and deliver high-quality products in a fast-moving environment. • Experience with merchant-facing SaaS platforms, e-commerce software, or business management tools. • Familiarity with product catalogs, pricing configuration, subscriptions, or commerce workflows. • Experience with Shopify, BigCommerce, or similar commerce platforms. • Experience building configurable SaaS products that support multiple merchants or businesses. • Familiarity with subscription management, recurring billing, or payment integrations. • Experience improving merchant onboarding, activation, or self-service configuration. • Understanding of multi-tenant SaaS architecture, permissions, or account-level settings. • Experience with direct-to-consumer businesses, online storefronts, or merchant operations. • Experience with telehealth, digital health, or healthcare technology platforms.

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