UX/Product Researcher

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🌐 États-Unis, Brésil, +4 autres pays – Distant

🇺🇸 États-Unis – Télétravail 🇧🇷 Brésil – Télétravail 🇪🇸 Espagne – Télétravail 🇲🇽 Mexique – Télétravail 🇵🇪 Pérou – Télétravail 🇦🇷 Argentine – Télétravail

🗽 New York – Distant

🗽 New York – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🎨 Designer Produit (UI/UX)

👻 Score fantôme 32%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Bask Health

Site WebLinkedInTous les Emplois

11 - 50 employés

🏥 Santé

💼 Conseil

📦 Logistique

💰 Pre Seed Round en 2022-05

Healthcare • Consulting • Logistics

Bask Health est une plateforme robuste offrant une suite complète de solutions de télésanté personnalisables. Elle propose des outils tels qu'un constructeur de questionnaires, des portails patients, et des services de livraison de médicaments, le tout sécurisé par un cryptage fort et conforme aux normes HIPAA. Bask Health intègre de manière transparente la télésanté et le commerce électronique, permettant une prise en charge des patients fluide depuis la consultation jusqu'à la livraison. La plateforme soutient les entrepreneurs, médecins, et développeurs en offrant des solutions évolutives sans code qui améliorent l'expérience utilisateur et la croissance des affaires. Grâce à son réseau pharmaceutique national, Bask Health permet aux entreprises de gérer efficacement les prescriptions, les données patient et l'exécution des commandes à travers tout le paysage numérique de la santé.

Description

• Partner with Product and Design to identify high-value questions before solutions are defined. • Conduct qualitative and quantitative research across customers, operators, providers, and patients. • Build continuous relationships with users as an ongoing input into product development. • Combine interviews, usability testing, surveys, product analytics, support feedback, customer conversations, and business context to understand user behavior. • Identify unmet needs, inefficient workflows, emerging behaviors, and product strategy and roadmap opportunities. • Turn ambiguous findings into insights, product opportunities, recommendations, and prioritization decisions. • Challenge assumptions and distinguish requested features from underlying user problems. • Design lightweight experiments and research approaches suited to uncertainty. • Collaborate with designers from early concepts through prototypes and production experiences. • Conduct usability testing and evaluate prototypes before launch. • Evaluate shipped experiences and product outcomes after changes launch. • Identify opportunities for AI and automation to improve healthcare workflows while preserving human judgment and control. • Use AI-assisted research workflows while maintaining evidence quality, bias, privacy, and validity standards. • Create journey maps, research reports, personas, frameworks, and other useful communication artifacts. • Build systems making research insights accessible across Product, Design, Engineering, and the broader company. • Help teams ground decisions in evidence and build fewer low-value products with greater confidence.

🎯 Exigences

• Proven experience in Product Research, UX Research, User Research, or a similar role within a digital product organization. • Strong track record of addressing ambiguous product questions, determining needed evidence, gathering it efficiently, and influencing meaningful product decisions. • Experience with qualitative research methods including user interviews, usability testing, contextual inquiry, and concept testing. • Experience using quantitative signals such as surveys, product analytics, experiments, or behavioral data alongside qualitative research. • Strong analytical thinking and ability to distinguish meaningful patterns from noise. • Excellent synthesis skills for turning messy information into clear understanding. • Strong product judgment and understanding of connections between research, product strategy, design, engineering constraints, and business outcomes. • Ability to communicate research findings clearly and persuasively to designers, engineers, product managers, executives, and other stakeholders. • Comfort working in a fast-moving environment with ambiguous questions and uncertain methodologies. • Pragmatic approach to selecting rigorous or lightweight research methods appropriately. • Experience collaborating closely with Product and Design throughout discovery, development, and post-launch evaluation. • Comfort using modern AI tools to accelerate research workflows while maintaining critical thinking and independent judgment. • Curiosity about how AI is changing user behavior, software interfaces, and product design and development. • Nice to have: experience with B2B SaaS, healthcare, telehealth, fintech, marketplaces, or other complex software platforms. • Nice to have: experience researching products with multiple user types or marketplace sides. • Nice to have: experience with product analytics and behavioral data. • Nice to have: experience conducting research in regulated or privacy-sensitive environments. • Nice to have: experience researching AI-powered products, automation, or human-AI collaboration workflows. • Nice to have: experience establishing research practices, repositories, or continuous discovery programs.

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