Manager, RCM Training – Excellence

🕒 il y a 18 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Baylor Genetics

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1978

🏥 Santé

💼 Conseil

🍽️ Alimentation et boissons

Healthcare • Consulting • Food & Beverage

Baylor Genetics est un laboratoire de génomique clinique et de diagnostics de précision affilié au Baylor College of Medicine qui offre des services complets de test génétique et d'interprétation. L'entreprise propose le séquençage complet du génome et de l'exome entier, l'analyse chromosomique par microarray, des tests mitochondriaux, la pharmacogénomique et des dosages spécialisés, accompagnés de conseils génétiques, de soutien pour les prestataires et de ressources pour l'assurance/paiement. Baylor Genetics soutient les prestataires de soins de santé, les chercheurs et les familles grâce à une interprétation améliorée par l'IA, une intégration de données multimodales et des services cliniques et de laboratoire de bout en bout.

Description

• Build and manage structured onboarding plans for each RCM role • Create, deliver, and coordinate practical role-based training using realistic cases, knowledge checks, work samples, refresher sessions, remedial training, and train-the-trainer support • Track learner progress, attendance, completion, assessment results, and competency, and recommend additional practice, coaching, or retraining • Develop and maintain a controlled inventory of current RCM SOPs, job aids, curricula, facilitator guides, learner materials, versions, owners, approvals, effective dates, and review dates • Collaborate with business owners and subject-matter experts to update training and documentation when workflows, systems, payer requirements, coding rules, roles, or controls change • Ensure instructions identify responsibilities, required documentation, exception handling, escalation points, and approved workflows while removing outdated or conflicting materials • Partner with operational leaders to define passing standards, validate competency before independent work, and document responses when standards are not met • Support workflow and system changes by identifying affected roles, preparing training and job aids before launch, and providing office hours, floor support, or refreshers after go-live • Create or coordinate quality reviews and analyze error, denial, rework, productivity, and turnaround-time trends • Determine whether issues require training, clearer instructions, workflow changes, system fixes, staffing changes, or management action • Measure training and corrective-action effectiveness, track open actions through completion, and report status to RCM leadership • Lead assigned training and quality resources by setting priorities, reviewing content, observing delivery, calibrating quality scoring, coaching staff, and planning capacity • Protect sensitive information and perform other assigned job-related duties • Reports to the Director, RCM Operations

🎯 Exigences

• Bachelor’s degree in healthcare administration, education, business, health information management, instructional design, or a related field, or equivalent relevant experience • 5+ years of healthcare RCM experience, including 2+ years in training, quality, onboarding, coaching, or operational enablement • Working knowledge of multiple RCM functions and payer requirements • Experience writing SOPs, job aids, curricula, assessments, and competency standards • Experience using audit findings, errors, denials, or performance data to identify training needs • Strong writing, facilitation, coaching, organization, analysis, and presentation skills • Experience leading projects, programs, subject-matter experts, trainers, or quality resources • Preferred: Experience in diagnostic, molecular, genetic, pathology, or specialty laboratory RCM • Preferred: CRCR, CRCP/CRCE, CPC, CPB, CCS, instructional design, adult learning, Lean Six Sigma, or quality certification • Preferred: Experience with LIMS platforms, Quadax, Salesforce, laboratory billing systems, clearinghouses, payer portals, CRM, UAT, automation, or AI-enabled workflow changes • Ability to protect patient, client, employee, financial, and business information and comply with company policies, HIPAA, and applicable payer, laboratory, quality, and regulatory requirements

🏖️ Avantages

• Remote work arrangement • Reasonable accommodations in accordance with applicable law • Equal opportunity and inclusive workplace • Training, coaching, and professional development through role responsibilities