Account Manager – Branded Promotional Merchandise

🕒 il y a 7 mois

🏖️ New Jersey – Distant

🏖️ New Jersey – Remote

💵 $70 000 - $90 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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BDA, LLC

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501 - 1000 employés

Fondée en 1989

🛒 Commerce de détail

Merchandising • Retail • Marketing

BDA, LLC est une agence leader en produits promotionnels qui se spécialise dans la création de produits promotionnels sur mesure et d'expériences qui établissent un lien significatif avec les clients. Fort de plus de 40 ans d'expérience, l'entreprise propose une large gamme de services incluant des articles promotionnels, des solutions de vente au détail, des vêtements de marque, des présentoirs sur lieu de vente, le développement de produits et plus encore. BDA collabore avec divers secteurs tels que l'automobile, les boissons, les biens de consommation courante, le divertissement, la finance, le fitness, le gaming, l'hôtellerie, la vente au détail, le sport et la technologie. L'entreprise est réputée pour son engagement envers l'excellence, sa créativité et son approche innovante pour renforcer l'affinité de la marque et la fidélité des clients grâce aux articles promotionnels.

Description

• Develop and nurture long-term relationships with existing clients • Act as main point of contact for clients, addressing their inquiries and concerns promptly and professionally • Understand clients’ promotional objectives, target audience, budget and deadline constraints to offer tailored promotional merchandise solutions • Advise clients on the most suitable merchandise solutions that align with their marketing goals and brand image. • Stay updated on industry trends, product knowledge, and best practices to provide informed recommendations • Understand BDA business units and services to evaluate and identify opportunities to upsell or cross-sell additional products, programs, or services to existing clients • Create compelling proposals & presentations that showcase the value of our products and services • Develop proactive strategy, presentation and pitches for client opportunities • Prepare accurate and competitive quotes for clients based on their requirements • Facilitate the order process from ideation through delivery, ensuring all details are accurately recorded and communicated to internal teams. • Coordinate and collaborate with client service coordinators, production associates, and other cross-functional teams (design, logistics, purchasing etc) to deliver on spec and on time. • Monitor client satisfaction and address any issues to ensure a high level of customer retention. • Conduct post-order follow-ups to gather feedback and assess the success of the promotional project/program • Meet and exceed assigned sales targets and contribute to BDA’s revenue growth while working within assigned budgets and forecasts. Deliver results by achieving short and long-term sales and profitability goals. • Stay informed about the competitive landscape and industry trends to enhance our offerings and maintain a competitive edge. • Manage contact and opportunity database and execute strategic account plans • Exude high levels of professionalism when interacting with clients, internal partners and external vendors and agencies

🎯 Exigences

• 3+ years proven experience in sales, account management, or a customer facing role. • Experience in Promotional Products or Merchandising Industry required • Proven track record of increasing sales and business opportunities through client development • Proficient in MS Office suite (Excel, Outlook, Word, Powerpoint) • Proficiency in using CRM software and other relevant tools for sales and order management. (Salesforce preferred)

🏖️ Avantages

• robust PTO • vacation • a volunteer day • holidays and summer Fridays • medical • dental • vision • life • AD&D insurance • 401k • tuition reimbursement • mental health and financial wellness programs • professional development opportunities