Director, Email & Lifecycle Marketing

🕒 il y a 1 mois

🗽 New York – Distant

infoinfo

⏰ Temps Plein

🔴 Expert

🎡 Marketing

🗣️🇺🇸🇬🇧 Anglais requis

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Publiée sur la page carrières de BenefitHub, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 mois

Toujours ouverte sur le site de BenefitHub. Vérifiée il y a 2 heures.

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BenefitHub

51 - 200 employés

🤝 B2B

👥 RH Tech

💰 €850 000 Venture Round en 2011-03

B2B • HR Tech

BenefitHub est le portail de prestations et le marché de réductions pour employés leader mondial. Utilisé par des milliers d'employeurs à travers le monde, y compris aux États-Unis, au Canada, en Inde et au Royaume-Uni, nous sommes l'une des entreprises à la croissance la plus rapide de notre secteur et nous n'avons pas l'intention de ralentir.\n\nNotre mission est d'aider des millions de personnes à améliorer leur qualité de vie quotidienne en accédant à la plus grande sélection au monde de prestations personnellement pertinentes.\n\nNous sommes devenus le portail de prestations le plus grand et le plus populaire au monde en donnant aux employés les avantages et les privilèges qu'ils souhaitent, au quotidien... et en offrant aux employeurs un portail de prestations flexible, sans frais, facile à configurer et à utiliser.\n\nAujourd'hui, nous fournissons des avantages excitants et significatifs à littéralement des dizaines de millions d'employés et de membres.\n\nNos clients vont de cinq des dix plus grands employeurs américains, à des organisations avec seulement quelques employés, jusqu'à des organisations de membres comptant plus de 50 millions de membres.\n\nNous sommes devenus le leader du secteur en matière d'engagement des employés - avec un taux d'engagement quotidien, mesuré, qui dépasse tous les autres.\n\nLa raison ? Nous offrons une gamme de prestations qui répondent aux besoins quotidiens... et un portail qui est un plaisir à utiliser.

Description

• Execute the newsletter program as a high-performing media channel, optimizing sponsored placements and commissionable offers • Advise Ad Sales and Merchant teams on inventory, placement, and campaign best practices • Report program and placement performance to partners and leadership using defensible metrics • Own execution and performance of every campaign and translate results into best-practice guidance • Propose and execute the global 22-market newsletter strategy and roadmap • Create market-by-market campaign and inventory calendars • Oversee campaigns from planning through send and post-send analysis • Build, QA, schedule, and deploy newsletter and email campaigns in the ESP • Manage dynamic offer placement and segment/client targeting and suppression • Develop mobile-first templates and run ongoing A/B testing • Own inbox placement, sender reputation, and deliverability across sending domains and markets • Manage IP/domain warm-up, authentication, list hygiene, audience data quality, and feedback loops • Serve as internal expert on deliverability and mailbox-provider requirements • Design and run activation, welcome, re-engagement, and win-back journeys • Own audience segmentation and personalization by market, client, and member behavior • Manage product marketing and go-to-market sends for BenefitHub products and verticals • Define and track performance, engagement, deliverability, and lifecycle KPIs • Lead performance updates to marketing leadership, the executive team, and the broader company • Ensure advertiser- and partner-facing metrics are accurate and account for invalid traffic • Lead, coach, and develop a team of email marketers and specialists • Improve intake, QA, approvals, and reporting processes • Manage ESP, CDP, and deliverability-tool vendor relationships • Support ESP strategy, capability evaluation, and platform migration • Ensure compliance with CAN-SPAM, CASL, GDPR, and consent/subscription/preference requirements

🎯 Exigences

• 9+ years of hands-on email, CRM, or lifecycle marketing in a high-volume program • Experience monetizing a newsletter or email audience through sponsored placements and/or commissionable/affiliate revenue • Deep, hands-on expertise in email deliverability, compliance, and reputation management • Experience with IP/domain warmup, SPF/DKIM/DMARC, list hygiene, and mailbox-provider relations • Hands-on mastery of a major enterprise ESP and CDP / marketing-automation stack; current stack includes Iterable and Lytics • Experience with segmentation, dynamic content, automation, lifecycle journeys, behavioral targeting, and reporting • Proven success managing and developing a high-performing team • Strong command of segmentation, personalization, automation workflows, triggered campaigns, and A/B testing methodologies • Advanced knowledge of marketing analytics, attribution modeling, and performance measurement • Experience building KPIs and dashboards and translating performance data into insights • Judgment to distinguish genuine engagement from invalid traffic • Bachelor’s degree or equivalent practical experience • Preferred: background at an ecommerce, marketplace, perks/benefits, affiliate, deals, or media/ad-monetization company • Preferred: understanding of the HR, benefits, and employee-engagement landscape • Preferred: experience with multi-tenant programs, product-marketing/GTM email, global multi-market programs, and evaluating or migrating ESPs

🏖️ Avantages

• Medical and Dental (employer pays 75% of monthly contributions) • Telehealth (employer paid 100%) • Vision insurance (employer pays 100% of monthly contributions) • Domestic partner coverage for all insurance plans • 100% employer-paid life insurance • 401(k) retirement plan options, including employer contribution • Generous paid time off (PTO) • Generous sick time off (STO) program • Generous paid paternity and maternity leave policies • 11 holidays, including office closed the day after Thanksgiving • Flexible spending account program • Voluntary benefit programs (STD, LTD, life insurance, accident, cancer)

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