Technical Program Manager

🕒 il y a 29 jours

🇺🇸 États-Unis – Télétravail

💵 $100 000 - $125 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Responsable de Programme Technique

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🗣️🇺🇸🇬🇧 Anglais requis

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Bidgely

51 - 200 employés

Fondée en 2011

⚡ Énergie

🤖 Intelligence artificielle

☁️ SaaS

💰 €18 000 000 Venture Round - Bidgely en 2023-07

Energy • Artificial Intelligence • SaaS

Bidgely est une entreprise d'analytique énergétique qui fournit aux services publics et aux fournisseurs d'énergie un logiciel alimenté par l'IA pour les analyses énergétiques des clients, l'analytique des données de compteur et la désagrégation de l'énergie au niveau des appareils (surveillance non intrusive des charges). Sa plateforme utilise l'apprentissage automatique pour analyser les données des compteurs intelligents et de l'IoT afin de permettre l'engagement des clients, la gestion de la demande, les programmes d'efficacité énergétique et la planification des ressources énergétiques distribuées (DER). Bidgely propose à ses clients entreprises, fournisseurs d'électricité, une solution SaaS B2B axée sur l'amélioration de l'expérience client et des programmes énergétiques opérationnels.

Description

• Own the successful delivery of enterprise customer implementations from onboarding through launch • Serve as the primary customer-facing lead during implementation • Manage project timelines, risks, dependencies, and deliverables • Facilitate project meetings and stakeholder updates • Partner cross-functionally with Engineering, Product, Delivery, Sales, and Support teams • Contribute to contract reviews and change orders when implementation scope evolves • Represent the onboarding team in customer presentations and sales engagements as needed • Lead solution design and implementation for enterprise utility customers • Work directly with customer engineering teams on data integrations, APIs, and system architecture • Translate customer requirements into scalable technical solutions • Guide requirement analysis, integration planning, and implementation execution • Identify product gaps and collaborate with Product teams on enhancements • Produce technical documentation outlining architecture, integrations, and deployment plans • Partner with engineering teams to troubleshoot and resolve technical issues • Develop deep expertise in the utility and energy markets • Ensure customers achieve measurable value from the platform • Identify opportunities for future growth within customer accounts • Occasionally travel to Bidgely headquarters in Los Altos, CA

🎯 Exigences

• 5–7 years managing software implementation or integration programs at a technology company • Experience delivering complex enterprise implementations for high-touch customers • Proven experience serving as the primary point of contact for enterprise customers • Experience collaborating with globally distributed teams and offshore engineering resources • Strong experience designing and delivering cloud-based B2B implementations • Ability to manage project plans, risks, and deliverables using tools such as Jira, Smartsheets, or similar platforms • Strong analytical and problem-solving skills • Excellent written and verbal communication skills • Strong time management and ability to manage multiple concurrent projects • Customer-first mindset and strong relationship-building skills • Comfortable collaborating with international teams

🏖️ Avantages

• Offers Equity • Offers Bonus

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