Executive Account Manager, Medical Device Manufacturing

🕒 il y a 29 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🔴 Expert

🧑‍💼 Ingénieur d'affaires

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Biomerics

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1994

🏥 Santé

💼 Conseil

🏭 Fabrication

Healthcare • Consulting • Manufacturing

Biomerics est un fabricant sous contrat de dispositifs médicaux spécialisé dans le développement et la fabrication de composants et dispositifs interventionnels complexes. Avec une expertise en ingénierie de solutions innovantes, Biomerics offre une large gamme de capacités allant de l'expertise en polymères et métaux au compoundage personnalisé interne. L'entreprise sert de partenaire stratégique aux fabricants d'équipements d'origine (OEM) dans l'industrie médicale, fournissant des solutions complètes de la conception à l'assemblage final. Biomerics est reconnu pour son expertise en dispositifs minimaux invasifs et ses implantations stratégiques mondiales, offrant des solutions de fabrication évolutives axées sur le client.

Description

• Serve as the primary commercial point of contact for assigned OEM customer accounts. • Develop and maintain strong, long-term relationships with customer stakeholders, including executive leadership, sourcing, operations, engineering, and quality teams. • Build and execute strategic account growth plans aligned with customer objectives and Biomerics’ business goals. • Identify opportunities for organic growth, new program development, and increased customer penetration across manufacturing capabilities. • Lead customer business reviews and executive governance meetings to communicate account performance, risks, opportunities, and strategic initiatives. • Drive revenue growth and support profitable expansion within assigned accounts. • Support pricing strategy, contract negotiations, long-term agreements, and commercial discussions. • Monitor and manage account forecasts, bookings, revenue performance, and pipeline activities. • Collaborate with Finance and Operations teams to support margin improvement initiatives and business case evaluations. • Facilitate RFQ and quotation processes in partnership with Engineering, Operations, and Program Management teams. • Coordinate cross-functional internal teams to ensure successful execution of customer requirements and commitments. • Support new product introduction (NPI), product transfer, validation, and commercialization activities. • Partner with Operations, Supply Chain, and Quality teams to support delivery performance, supply continuity, capacity planning, and customer satisfaction. • Lead customer escalation management activities related to quality, delivery, operational performance, and supply chain challenges. • Drive Voice of Customer (VOC) initiatives and communicate customer feedback internally to support continuous improvement efforts. • Identify and mitigate commercial and operational risks impacting customer programs. • Develop trusted advisor relationships with key customer stakeholders and executive sponsors. • Ensure timely and successful delivery of solutions aligned with customer expectations and strategic objectives. • Maintain regular communication with customers regarding program updates, operational performance, and strategic initiatives. • Support customer audits, site visits, and executive meetings as required. • Promote a customer-centric culture throughout the organization.

🎯 Exigences

• Bachelor’s degree in Engineering, Business, Operations, or related field required. • Minimum of 7+ years of experience in strategic account management, business development, or commercial leadership within the medical device manufacturing industry. • Prior experience within a contract manufacturing organization (CMO/CDMO) strongly preferred. • Strong understanding of medical device manufacturing processes, commercialization, and regulated manufacturing environments. • Proven ability to manage complex OEM customer relationships and influence stakeholders at all organizational levels, including executive and C-level leadership. • Demonstrated success driving revenue growth, strategic account development, and customer retention. • Experience leading commercial discussions including pricing, contracts, forecasts, and long-term business planning. • Strong operational and technical aptitude with the ability to collaborate effectively across manufacturing, engineering, quality, and supply chain functions. • Excellent communication, negotiation, presentation, and problem-solving skills. • Experience with CRM systems and Microsoft Office applications. • Ability to manage multiple priorities in a fast-paced, dynamic environment. • Willingness to travel approximately 30–40% as required.

🏖️ Avantages

• Medical/Dental/Vision Insurance • Short-Term Disability • Long-Term Disability • Life Insurance • Paid Vacation Days • Paid Holidays • 401k