Senior Account Manager – Paid Media

🕒 il y a 7 jours

🏄 California, New York – Distant

🏄 California – Remote 🗽 New York – Remote

💵 $65 000 - $85 000 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

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BM Digital

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51 - 200 employés

BM Digital est une agence leader du marketing digital. Notre mission est d’inspirer les personnes et les marques à avoir de l’impact grâce à la créativité, aux médias et à l’innovation. Nous pensons que la meilleure façon d’y parvenir est de cultiver une communauté inclusive, où chaque collaborateur a la possibilité de donner le meilleur de lui‑même, sur le plan créatif comme professionnel.

Description

• Manage a portfolio of e-commerce client accounts and act as their primary point of contact • Build and maintain strong client relationships focused on retention and growth • Understand client business models, KPIs, margins, and growth targets • Coordinate internal teams to execute campaigns across paid media, creative, email, and other channels • Lead client calls, performance reviews, and strategic planning sessions • Monitor campaign performance and translate data into clear insights and recommendations • Identify upsell and cross-sell opportunities aligned with client goals • Ensure deliverables are completed on time and meet quality standards • Proactively troubleshoot issues and communicate solutions quickly • Prepare reports, presentations, and strategic roadmaps

🎯 Exigences

• 3+ years experience in account management, client success, or marketing strategy (agency experience preferred) • Strong understanding of digital marketing channels (Meta, Google, email, CRO, etc.) • Experience working with e-commerce brands or DTC businesses • Excellent communication and presentation skills • Analytical mindset with ability to interpret performance data • Strong project management and organizational skills • Ability to manage multiple clients and priorities simultaneously • Commercial awareness and results-driven thinking • Proficiency with reporting tools, dashboards, and project management systems • Fluent English