Manager, Online Merchandising

🕒 il y a 10 jours

🇺🇸 États-Unis – Télétravail

💵 $94 080 - $129 360 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Shiseido

Shiseido

10 000+ employés

🏭 Fabrication

📣 Marketing

🍽️ Alimentation et boissons

Manufacturing • Marketing • Food & Beverage

Shiseido est un leader mondial dans le domaine de la beauté et des cosmétiques, reconnu pour ses produits de soins de la peau, de maquillage et de parfumerie de haute qualité. Avec un riche héritage et un engagement envers l'innovation, Shiseido combine l'artisanat japonais traditionnel avec la science moderne pour améliorer la beauté et promouvoir le bien-être. La marque s'engage à offrir des expériences luxueuses et propose une large gamme de produits adaptés à différents types de peau et préférences.

Description

• Lead the ecommerce merchandising function across Shiseido Group’s prestige brand portfolio • Lead, coach, and develop a team of eMerchandisers • Ensure execution across catalog, navigation, on-site search, content, and promotions • Serve as merchandising subject matter expert and escalation point • Oversee site merchandising, content, and promotion updates using Salesforce Commerce Cloud • Project manage front-end content and coordinate development and QA activities • Set up, test, validate, and deploy promotions • Maximize SFCC Business Manager merchandising and optimization tools • Improve merchandising operations, governance, execution quality, and speed-to-market • Maintain merchandising documentation and knowledge bases in Confluence • Manage team operations, resource allocation, workflows, prioritization, delivery tracking, and capacity planning • Manage subscription program operations and vendor relationships • Partner with Analytics on tracking, tagging, KPI reporting, dashboards, and optimization • Collaborate with Ecommerce, Digital Marketing, CRM, ADX, IT, Product Management, and Development teams • Lead merchandising workstreams through requirements gathering, development, configuration, testing, UAT, defect resolution, deployment, and business sign-off • Conduct post-launch performance analysis • Partner on experimentation and A/B testing initiatives

🎯 Exigences

• 7+ years’ experience in Ecommerce with an in depth understanding of online merchandising, site optimization, web analytics, and delivery of ecommerce enhancements through cross-functional IT projects and release cycles • Deep, hands-on experience with ecommerce platforms and tools, preferably Salesforce Commerce Cloud (SFCC), including merchandising configurations, promotions, catalog management, search, content publishing, troubleshooting, and QA validation • Proven experience leading and developing eCommerce merchandising teams • Strong experience translating business requirements into functional specifications and partnering with Product, IT, and Development teams • Hands-on experience with QA, UAT, troubleshooting, and ecommerce project delivery • Exposure to AI-powered ecommerce tools and capabilities • Experience managing third-party development and technology vendors • Analytical and data driven • Effective time-management and project management skills • Ability to prioritize responsibilities in line with business objectives • Strong organization skills • Ability to create and maintain timelines; work and execute within deadlines • Ability to understand site analytics data, build reports, and summarize in meaningful way for the goals of the business • Excellent attention to detail and quality assurance capabilities • Strong knowledge of Word, Excel, and PowerPoint • Understanding the beauty market is a plus

🏖️ Avantages

• Medical, Dental, & Vision Insurance • Life and Disability Insurance • Paid Time Off • Paid Volunteer Days • Paid Company Holidays • Paid Parental Leave • 401K with 6% Company Match • Talent Development & Learning Programs • Internal & International Mobility • Product Discounts & Annual Gratis • Employee Led Affinity Groups • Tuition Reimbursement • Bonus program with the ability to overachieve

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