Technical Specialist – Softlines

🕒 il y a 25 jours

🗽 New York, Washington – Distant

🗽 New York – Remote ☕ Washington – Remote

💵 $90 000 - $110 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 3%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Bureau Veritas Group

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1828

💼 Conseil

🏗️ Construction

📦 Logistique

Consulting • Construction • Logistics

Bureau Veritas Group est un leader mondial dans les services d'essais, d'inspection et de certification. Avec pour mission de façonner un monde de confiance, l'entreprise sert 400 000 clients dans 140 pays, veillant à ce que diverses industries respectent les normes de qualité, de santé, de sécurité et d'environnement. Bureau Veritas s'engage à fournir des services innovants qui améliorent la sécurité, l'efficacité et soutiennent le développement durable.

Description

• Provide technical, client, and business-line support for the Americas region and global business line • Support technical services, strategy, new product development, global processes, capacity planning, and technical governance • Identify opportunities for new products and revenue through service expansion, new service development, and customer inquiries • Monitor, develop, and manage technical aspects of regulatory-related services for Americas customers • Provide technical opinions, interpretations, and recommendations to clients and colleagues • Maintain and improve quality systems and technical service processes • Respond to technical questions through the Tech Inquiry Mailbox • Draft and develop SOPs, methods, work instructions, and standard interpretation practices • Develop and conduct technical training sessions across the Americas • Match client needs with Bureau Veritas testing offerings • Monitor customer inquiries and market trends to identify new service opportunities • Monitor regulatory and industry-standard changes and update or develop testing methodologies • Resolve technical issues and problems across the region • Participate in global processes and continuous improvement • Support client satisfaction initiatives with Lab Managers/Directors and Business Development teams • Support audits, correlation programs, complaint investigations, testing methodology adherence, and regional testing capacity alignment

🎯 Exigences

• Bachelor’s degree in a related field required • Minimum of 5 years of experience with customer services and/or direct customer interface • 2–3 years of relevant experience required in the assigned service line or related discipline • Extensive knowledge of applicable areas of expertise, concepts, processes, and equipment • Ability to interpret regulations and standards • Strong math skills and working knowledge of statistical procedures • Medium to high proficiency in Microsoft Office Suite, Lotus Notes, and statistical packages • Familiarity with laboratory instrumentation and equipment • Excellent oral and written communication skills, including presentation ability • Ability to travel up to 20% in the USA, with limited international travel • Master’s degree is a plus • For Manager track: more than 10 years of relevant experience, 5 years in marketing/product development/business development, and MBA is a plus