Provider Relations Manager

Emploi pas sur LinkedIn

🕒 il y a 10 jours

🇺🇸 États-Unis – Télétravail

💵 $165 000 - $180 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Cadence Solutions

Cadence Solutions

11 - 50 employés

Fondée en 2013

💼 Conseil

🏢 Entreprise

🤝 B2B

Consulting • Enterprise • B2B

Cadence Solutions est une société d'intégration de systèmes et de conseil centrée sur la gestion de l'information et la transformation numérique. Elle accélère l'adoption par les entreprises de Microsoft 365, SharePoint (y compris les migrations vers SharePoint Online et Server), Microsoft Purview, la Power Platform et OpenText. Cadence propose des implémentations SharePoint, des migrations de contenu à grande échelle (y compris une solution de migration appelée Peregrine), la gouvernance et les bilans de santé SharePoint, la préparation à Copilot et la gouvernance des données pour Copilot, la gestion des archives, l'eDiscovery, la prévention des pertes de données, ainsi que des formations pratiques et des ateliers sur Microsoft 365. Leurs services se concentrent sur le conseil en migration, la stratégie de contenu, la classification et les insights, et l'aide aux organisations pour appliquer les meilleures pratiques de gouvernance et de conformité à travers les écosystèmes ECM et M365.

Description

• Own end-to-end deployment of the Cadence solution at the practice level, aligning platform capabilities to existing provider workflows and driving clinician and patient adoption from launch through steady-state. • Build and maintain trusted relationships with physicians, care teams, and clinic administrators across assigned health system partners, serving as the primary escalation path and ongoing point of contact. • Monitor provider engagement metrics and adoption data, present performance reports at regularly scheduled touchpoints, and use those insights to drive behavior change and improve outcomes at the practice level. • Identify and develop expansion opportunities within existing partner organizations, surfacing new patient populations and conditions where Cadence can extend care delivery. • Partner with the Partnerships team to develop repeatable processes that enable Cadence to scale efficiently across existing and new health system relationships. • Collaborate with internal Product and Care Delivery teams to channel provider feedback into platform improvements, ensuring Cadence continuously improves its technology and services in response to real clinical need. • Navigate complex clinical environments with autonomy, diagnosing workflow gaps, escalating where appropriate, and driving resolutions that hold across the partnership.

🎯 Exigences

• 3+ years of experience in account management, project leadership, or healthcare customer service in pharmacy, provider-facing, or clinical support environments. • Bachelor's degree in healthcare, business, communications, or a related field. • Demonstrated ability to build credible relationships with both clinical and administrative audiences and manage multiple stakeholder relationships simultaneously. • Track record of exceeding performance targets in field-based, goal-driven environments where outcomes are measured and results are owned end-to-end. • Comfort operating independently in a high-travel role - national weekly travel to provider sites two to three nights per week is a non-negotiable requirement; candidates must reside within commutable range of a major airport. • Ability to travel regularly for work, including by car; candidates must possess a valid driver's license and have access to a reliable personal vehicle for local travel. • Proficiency with Google Workspace and web-based collaboration tools, with strong analytical skills and a data-driven approach to influencing provider engagement and outcomes. • Fluency with AI productivity tools (such as Gemini, Notion AI, or comparable platforms) and comfort applying them to structured workflows, reporting, and process documentation.

🏖️ Avantages

• Competitive pay & equity* • Fully remote • Comprehensive health coverage: Medical, dental & vision • Paid time off • 401k plan + matching • Paid parental leave • Home office stipend

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