Lead Renewal Specialist

Emploi pas sur LinkedIn

🕒 il y a 2 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 11%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Cambium Learning Group

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2009

📚 Éducation

🤖 Intelligence artificielle

Education • Artificial Intelligence

Cambium Learning Group est une entreprise dédiée à fournir des solutions éducatives essentielles à travers une famille de sociétés. Elle crée des expériences conçues pour aider les éducateurs et les étudiants à réussir en tirant parti de la technologie, y compris l'intelligence artificielle et le machine learning. Les marques de Cambium Learning Group comptent parmi les plus respectées dans le secteur de l'edtech, soutenant un travail significatif et l'innovation dans le domaine de l'éducation. Leur engagement se reflète dans leur dévouement à rendre chaque moment d'apprentissage précieux et impactant.

Description

• Serve as the day-to-day supervisor and mentor for a select group of Renewal Specialists • Guide priorities, account strategy, and renewal-cycle execution • Assist with onboarding and ongoing training on renewal processes, pricing and quoting, negotiation, Salesforce hygiene, and product knowledge • Escalate complex renewals, pricing questions, and contract issues to the Director, SaaS/New Curriculum • Monitor team pipeline, forecast accuracy, and renewal progress; flag at-risk accounts and coach recovery plans • Identify and troubleshoot team effectiveness and efficiency issues and recommend process changes • Assist the Director with special projects and organizational initiatives • Model best practices for customer communication, cross-motion referrals, and CRM discipline • Own the full renewal cycle for assigned accounts from outreach through close • Build customer relationships and secure multi-year commitments • Prepare renewal pricing quotes and negotiate terms with school and district decision makers • Identify cross-sell and upsell opportunities and manage transfers to Account Executives • Identify Professional Learning opportunities and complete cross-motion referrals • Review contracts, verify user counts, and ensure licensing compliance • Use Salesforce CRM to track pipeline, update forecasts, and maintain account accuracy • Collaborate with Sales, Sales Operations, and Customer Success on territory strategies, renewal processes, and handoffs • Analyze usage, adoption, and account trends to support renewals • Conduct customer-facing demonstrations of Lexia's SaaS/New Curriculum programs when needed

🎯 Exigences

• Bachelor's degree or equivalent experience • 3–5 years' experience in sales, sales support, renewals, or a quota-carrying role • Demonstrated history of meeting or exceeding renewal or sales targets • Experience mentoring, training, or informally leading peers • Proven ability to manage a sales process, negotiate renewals, and close business • Exceptional organizational and time-management skills with attention to detail and the ability to work in a high-volume, fast-paced, remote environment • Excellent communication and interpersonal skills, comfortable engaging decision makers and able to tailor messaging to different stakeholders • Proven customer service acumen and experience delivering product presentations to groups and individuals • Self-motivated, adaptable, and proactive in solving problems and improving workflows • Professional and proficient use of Salesforce CRM and Microsoft Office or Google Suite • Passion for education and commitment to improving literacy outcomes • Experience in SaaS, EdTech, or subscription-based renewals • Familiarity with K–12 school and district buying cycles • Experience with pipeline management, forecasting, or sales operations reporting • Candidate must work and reside in the US • Reliable cable or fiber-optic broadband internet connection with minimum speeds of 10 Mbps download and 5 Mbps upload • Ability to actively participate in video-based interviews and ongoing virtual meetings with camera on • Must not use note-taking tools, reference materials, or AI-powered tools during interviews or other selection activities unless prior written approval is obtained

🏖️ Avantages

• Remote First work environment with flexibility and trust to balance work with life • Home or remote office setup cost reimbursement • Reliable remote-work infrastructure requirements supported by a Remote-First approach • Equal Opportunity Employer • Reasonable accommodations for qualified individuals with disabilities