Renewal Specialist

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🕒 il y a 1 jour

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟢 Junior

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Cambium Learning Group

Cambium Learning Group

501 - 1000 employés

Fondée en 2009

📚 Éducation

🤖 Intelligence artificielle

Education • Artificial Intelligence

Cambium Learning Group est une entreprise dédiée à fournir des solutions éducatives essentielles à travers une famille de sociétés. Elle crée des expériences conçues pour aider les éducateurs et les étudiants à réussir en tirant parti de la technologie, y compris l'intelligence artificielle et le machine learning. Les marques de Cambium Learning Group comptent parmi les plus respectées dans le secteur de l'edtech, soutenant un travail significatif et l'innovation dans le domaine de l'éducation. Leur engagement se reflète dans leur dévouement à rendre chaque moment d'apprentissage précieux et impactant.

Description

• Own the end-to-end renewal cycle for an assigned book of accounts, from outreach through close • Ensure timely receipt of purchase orders • Build trusted relationships with existing school and district customers to secure multi-year commitments • Provide renewal pricing quotes and negotiate terms with school and district decision makers • Identify cross-sell and upsell opportunities within the SaaS/New Curriculum portfolio and partner with Account Executives to expand accounts • Identify Professional Learning opportunities and refer them through the established cross-motion referral process • Review contracts, verify user counts, and ensure compliance with licensing agreements • Use Salesforce CRM to track the renewal pipeline, update forecasts, and maintain account accuracy • Collaborate with Sales leadership, Customer Success, and Operations to improve renewal processes and handoffs • Conduct customer-facing demonstrations of Lexia’s SaaS/New Curriculum programs when needed • Analyze usage, adoption, and account trends to support renewals • Protect recurring revenue and deliver a seamless renewal experience for school and district partners

🎯 Exigences

• Candidate must reside and work within the US • Ideal candidate will reside within the assigned territory/time zone • 1–3 years’ experience in sales, sales support, renewals, or a quota-carrying role • Proven ability to manage a sales process, negotiate renewals, and close business • Exceptional organizational and time-management skills with attention to detail • Ability to work in a high-volume, fast-paced, remote environment • Excellent communication and interpersonal skills • Comfortable engaging decision makers and tailoring messaging to different stakeholders • Self-motivated, adaptable, and proactive in solving problems and improving workflows • Experience using Salesforce CRM • Proficiency with Microsoft Office or Google Suite • Ability to quickly master tech tools and learn how to demonstrate product • Passion for education and commitment to improving literacy outcomes • Preferred experience in SaaS, EdTech, or subscription-based renewals • Preferred familiarity with K–12 school and district buying cycles • Preferred history of meeting or exceeding renewal or sales targets • Reliable cable or fiber-optic broadband connection with minimum speeds of 10 Mbps download and 5 Mbps upload for remote work • Must actively participate in video-based interviews and ongoing virtual meetings with camera on • Use of note-taking tools, reference materials, or AI-powered tools during interviews or other selection activities is prohibited unless prior written approval is obtained

🏖️ Avantages

• Remote-first work environment with flexibility to balance work and life • Reliable internet requirement supported by cable or fiber-optic broadband service • Home or remote office setup cost reimbursement • Reasonable accommodations for qualified individuals with disabilities

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