Utilization Management Coordinator

🕒 il y a 2 jours

🧀 Wisconsin – Distant

infoinfo

💵 $40 000 - $52 300 / an

⏰ Temps Plein

🟢 Junior

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

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Humana

10 000+ employés

Fondée en 1961

🏥 Santé

🛡️ Assurance

⚕️ Assurance santé

Healthcare • Insurance • Healthcare Insurance

Humana est une entreprise de soins de santé dédiée à avoir un impact positif sur la santé des individus, des communautés et du système de santé dans son ensemble. En mettant la santé au premier plan, Humana sert une large gamme de populations diverses, y compris les seniors et les militaires, en proposant des plans Medicare Advantage HMO, PPO et PFFS. Humana s'engage à favoriser une culture d'appartenance et de respect mutuel, offrant des avantages compétitifs et flexibles pour assurer la sécurité financière de ses employés et de leurs familles. L'entreprise est fière de créer un environnement de travail inclusif où chacun a l'opportunité de réussir.

Description

• Process and document incoming inpatient and outpatient prior authorization requests according to Humana policies and procedures • Contact providers by phone or fax to request additional information or clarification • Conduct inbound and outbound calls • Work with internal and external customers and providers regarding prior authorization request status • Take provider calls regarding prior authorization status • Enter prior authorization requests into the TruCare database • Prepare documentation and assign tasks to appropriate staff for clinical review • Multitask throughout the day to meet the needs of multiple stakeholders

🎯 Exigences

• One (1) year of experience working in a health care setting or health plan setting • 1–2 years of experience working in Microsoft Office software applications, specifically Word, Excel, and PowerPoint • 1 year of customer service experience with either inbound and outbound phone calls • Work 8:30–5:00 pm CST, Monday through Friday, with limited availability for rotated holiday coverage • Preferred: 1 year of experience in prior authorization or utilization management • Preferred: 1 year of experience working in a health insurance environment • Preferred: Reside in the State of Wisconsin • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Work from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information

🏖️ Avantages

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Remote home workstyle • Occasional use of Humana office space for collaboration and face-to-face needs • Internet service requirements/support for home work • Dedicated workspace to protect member PHI/HIPAA information

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