Host Relations Coordinator

🕒 il y a 2 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟢 Junior

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of CIEE Council on International Educational Exchange

CIEE Council on International Educational Exchange

501 - 1000 employés

✈️ Tourisme

💼 Conseil

🏨 Hôtellerie

Travel • Consulting • Hospitality

CIEE (Council on International Educational Exchange) est une organisation à but non lucratif fondée en 1947, spécialisée dans l’organisation et la facilitation de programmes d’échanges éducatifs et culturels internationaux. Elle propose des programmes d’études à l’étranger pour les étudiants universitaires et lycéens, des placements pour une année de césure et des stages, la certification TEFL et l’enseignement à l’étranger, des échanges professionnels et de recherche, des programmes Work & Travel et BridgeUSA, ainsi que des partenariats avec des familles d’accueil et des employeurs. CIEE gère également des bourses et des services de soutien sur place pour aider les participants à voyager et à étudier à l’international tout en faisant progresser la compréhension interculturelle et le citoyen global.

Description

• Support account management and sales activities for the Summer Work and Travel program • Respond to client inquiries and resolve issues related to systems, hiring events, and participant incidents • Deliver client training on processes, program rules, and in-country activities • Conduct outreach to prospective employers to support sales efforts and increase job placements within assigned regions • Help host employers manage participant-related issues, including conflict mediation and best-practice guidance • Recruit, interview, and place participants on behalf of employer partners • Contribute to assigned projects and ensure timely completion aligned with team objectives • Collaborate cross-functionally with internal teams to support program success and operational goals • Travel domestically and internationally as required to support business needs and program activities

🎯 Exigences

• Bachelor's degree required • Minimum of 1–3 years of previous customer success or customer service experience required • International study/work experience preferred • Excellent verbal and written communication skills • Computer skills including MS Teams, Word, Excel, PowerPoint, and Outlook • Excellent organizational skills with attention to detail • Excellent time management skills • Strong ability to multitask while overseeing daily project management • Energetic and team-oriented • Background check, reference check, and education and employment verification as conditions of employment

🏖️ Avantages

• Paid time off and parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term and long-term disability • 6 floating Fridays (based on eligibility rules) • CIEE Study Abroad Program discounts • 403(b) Retirement Plan with employer contribution • Insurance coverage: life, travel, medical, dental, and vision • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary benefits: identity theft protection, pet insurance, accident, and critical illness • Competitive total rewards package; benefits increase total compensation by up to 25%

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