
11 - 50 employés
📚 Éducation
🤝 À but non lucratif
👥 B2C
Education • Non-profit • B2C
CIEE Barcelone est une organisation à but non lucratif dédiée à la promotion des échanges interculturels et des expériences d'études à l'étranger depuis 1947. Elle propose une variété de programmes qui connectent les lycéens et les étudiants universitaires à des opportunités internationales, facilitant ainsi la croissance personnelle, la compréhension culturelle et l'avancement éducatif. CIEE Barcelone se concentre sur l'offre aux étudiants d'un accès à des expériences éducatives diverses, des stages et des opportunités de travail à travers le monde, garantissant un parcours à l'étranger complet et transformateur.
🕒 il y a 2 jours
🗣️🇺🇸🇬🇧 Anglais requis
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11 - 50 employés
📚 Éducation
🤝 À but non lucratif
👥 B2C
Education • Non-profit • B2C
CIEE Barcelone est une organisation à but non lucratif dédiée à la promotion des échanges interculturels et des expériences d'études à l'étranger depuis 1947. Elle propose une variété de programmes qui connectent les lycéens et les étudiants universitaires à des opportunités internationales, facilitant ainsi la croissance personnelle, la compréhension culturelle et l'avancement éducatif. CIEE Barcelone se concentre sur l'offre aux étudiants d'un accès à des expériences éducatives diverses, des stages et des opportunités de travail à travers le monde, garantissant un parcours à l'étranger complet et transformateur.
• Support account management and sales activities for the Summer Work and Travel program • Provide customer service by responding to client inquiries and resolving issues related to systems, hiring events, and participant incidents • Deliver client training on processes, program rules, and in-country activities • Conduct outreach to prospective employers to support sales efforts and increase job placements within assigned regions • Assist host employers with participant-related issues, conflict mediation, and best-practice guidance • Recruit, interview, and place participants on behalf of employer partners • Contribute to assigned projects and ensure timely completion aligned with team objectives • Collaborate cross-functionally with internal teams to support program success and operational goals • Travel domestically and internationally as required to support business needs and program activities
• Bachelor's degree required • Minimum of 1–3 years of previous customer success or customer service experience required • International study/work experience preferred • Excellent verbal and written communication skills • Computer skills including MS Teams, Word, Excel, PowerPoint, and Outlook • Excellent organizational skills with incredible attention to detail • Excellent time management skills • Strong ability to multitask while overseeing daily project management • Energetic and team-oriented • Background check, reference check, and education and employment verification required as conditions of employment • U.S.-based work location
• Paid time off and parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term and long-term disability • 6 floating Fridays (based on eligibility rules) • CIEE Study Abroad Program discounts • 403(b) Retirement Plan with employer contribution • Life, travel, medical, dental, and vision insurance coverage • Flexible Spending Accounts/Health Savings Account • Voluntary benefits including identity theft protection, pet insurance, accident, and critical illness coverage • Competitive total rewards package • Flexible work arrangement: U.S.-based remote • Potential domestic and international travel opportunities
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