Renewals Specialist – Public Sector – Splunk

🕒 il y a 1 jour

🤠 Texas – Distant

🤠 Texas – Remote

💵 $100 900 - $148 100 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🚫👨‍🎓 Aucun diplôme requis

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Cisco

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10 000+ employés

Fondée en 1984

🔧 Matériel

🔐 Sécurité

🏢 Entreprise

Hardware • Security • Enterprise

Cisco est une entreprise multinationale de technologie qui fournit du matériel, des logiciels et des services de réseau aux entreprises, aux fournisseurs de services et aux gouvernements. Elle construit des routeurs, des commutateurs, des émetteurs-récepteurs optiques, du silicium programmable et des plateformes d'informatique de périphérie, et offre des services de sécurité, de collaboration (Webex), d'observabilité et des logiciels et services de support basés sur l'IA pour aider les organisations à concevoir, exploiter et sécuriser des réseaux et des centres de données à grande échelle. Cisco propose également des services professionnels, des formations et des solutions gérées par le cloud pour soutenir la transformation numérique et les infrastructures préparées pour l'IA.

Description

• Engage early and frequently with customers and partners alongside the Renewals Manager, typically starting six or more quarters before renewal • Solve technology challenges, address competitive risks, evaluate solutions and enhance the product experience • Build relationships with customers and channel partner teams to understand priorities and objectives • Support renewal execution using technical expertise across related products and services within a defined architecture • Support mid-market or regional accounts with moderate complexity • Participate in customer discussions to understand renewal needs and tailor messaging to business priorities • Highlight Cisco differentiators using pre-developed materials adapted to customer context and outcomes • Identify adoption, competitive and technical risks and contribute to resolution planning • Prepare renewal quotes and collaborate with stakeholders to refine pricing and terms • Resolve moderately complex renewal components by aligning known solutions to customer needs • Suggest renewal options based on product knowledge and senior team input • Collaborate with account teams using scalable renewal motions, shared tools and processes • Identify repetitive tasks and suggest automation or simplification opportunities • Use software tools, automation platforms and AI-enabled systems to streamline renewal workflows • Surface customer-feedback gaps and suggest improvements to renewal outcomes • Collaborate with account teams, customer success and operations to execute renewal approaches • Own assigned renewal opportunities, coordinate stakeholders and adapt plans based on feedback • Share product-specific insights, renewal learnings and process improvements with peers

🎯 Exigences

• 2+ years of experience managing high-volume, transactional opportunities while supporting consultative renewal strategies • Understanding of renewal processes, procedures, systems, lifecycle concepts and principles • Experience developing value propositions across different go-to-market channels • Knowledge of software subscription, licensing and support-service contracting models • Ability to manage multiple priorities and issues simultaneously • Experience in a sales environment involving direct customer engagement and channel sales collaboration • Ability to build and maintain relationships with internal stakeholders, external customers and partners • Program management experience driving innovation, process improvements and scalable solutions • Ability to work independently and contribute to a collaborative renewals team • Knowledge of Salesforce CRM/CPQ and renewals or recurring-revenue platforms such as Gainsight or similar Customer Success Management solutions • Understanding of SaaS and/or enterprise sales models, customer lifecycle metrics, recurring revenue streams, retention and growth drivers • Ability to work within evolving processes, follow established procedures and recommend improvements

🏖️ Avantages

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, subject to eligibility and continued employment • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • Paid employee birthday • Paid year-end holiday shutdown • 4 paid personal wellness days • 16 paid vacation days per full calendar year for non-exempt employees • Flexible vacation time off program for eligible exempt employees • 80 hours of sick time off provided on hire and each January 1st thereafter • Up to 80 hours of unused sick time carried forward annually • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses may be available for non-sales roles • Performance-based incentive pay for employees on sales plans • No cap on incentive compensation once performance exceeds 100% attainment • Cisco careers site offers additional benefits and perks