Senior Application Advisor – Epic Cadence

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Cardamom, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 mois

Toujours ouverte sur le site de Cardamom. Vérifiée il y a 7 heures.

Logo of Cardamom

Cardamom

51 - 200 employés

🏥 Santé

💼 Conseil

🤖 Intelligence artificielle

Healthcare • Consulting • Artificial Intelligence

Cardamom est une entreprise spécialisée dans les services professionnels axés sur les DSE, qui combine expertise en données, analyses, IA et applications pour aider les organisations de santé à optimiser les résultats cliniques, opérationnels et financiers. L'entreprise propose des services gérés, du conseil Epic, des services applicatifs et de données, une intégration de l'IA, une optimisation du cycle de revenus, des améliorations de l'accès des patients et de l'expérience consommateurs ainsi que des solutions de soins basées sur la valeur. Cardamom se positionne comme un partenaire axé sur la technologie et alimenté par les personnes, stabilisant l'informatique, transformant les données de santé en informations exploitables et fournissant un support basé sur les résultats dans les environnements d'entreprise de DSE et d'analytique.

Description

• Serve as a leader for the AMS Access team, with primary leadership responsibility for Epic Cadence and Referrals • Partner with the Prelude/RTE App Lead to coordinate priorities, workload, and overall team delivery across the Access portfolio • Help oversee and support approximately 14 team members across Prelude, Cadence, RTE, and Referrals • Provide senior-level Epic Cadence and Referrals expertise • Support incidents, service requests, full-cycle Epic upgrades, application maintenance and optimization, and projects requiring fewer than 80 hours of effort • Organize, prioritize, and distribute work based on client needs, team capacity, and expertise • Mentor team members and provide technical and professional guidance • Identify risks, dependencies, workflow concerns, and improvement opportunities • Maintain communication with team members, Cardamom leadership, and client stakeholders • Participate in troubleshooting, solution design, build, testing, implementation, and ongoing support • Foster a collaborative, accountable, and supportive team environment

🎯 Exigences

• Active Epic Cadence certification required • Strong hands-on experience with Epic Cadence, including build, maintenance, troubleshooting, optimization, and upgrade support • Experience with Epic Referrals strongly preferred • Previous experience serving as an Application Lead, Team Lead, Architect, or similar leadership role strongly preferred • Experience supporting an Epic application in an AMS, managed services, or ongoing production-support environment preferred • Demonstrated ability to mentor and support other analysts • Excellent written and verbal communication skills • Highly organized with the ability to manage multiple priorities and maintain visibility across a busy application team • Proactive and comfortable taking ownership rather than waiting for direction • Strong client-facing skills and ability to build trusted relationships with technical and operational stakeholders • Ability to balance leadership responsibilities with hands-on application work • Some flexibility to work outside preferred hours based on client needs • Ability to participate in weekend and after-hours on-call rotation

🏖️ Avantages

• Weekday business hours generally observed • Participation in an on-call rotation with weekend and after-hours support • Career growth opportunities • Collaborative, team-oriented environment • Mentorship and professional guidance

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