Principal Product Manager – Customer Zero

🕒 il y a 11 jours

🇺🇸 États-Unis – Télétravail

💵 $175 000 - $200 000 / an

⏰ Temps Plein

🔴 Expert

✅ Responsable Produit

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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• Ouverte depuis 12 jours.
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Celigo

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501 - 1000 employés

☁️ SaaS

💰 €48 000 000 Series C en 2021-12

SaaS

La plateforme Celigo est une plateforme d'intégration de classe mondiale en tant que service (iPaaS) permettant aux équipes informatiques et commerciales d'automatiser les processus métiers courants et personnalisés, permettant à l'ensemble de l'organisation d'être plus agile et d'innover plus rapidement que jamais.

Description

• Own the Customer Zero program as a funded initiative with a roadmap, outcomes, and operating rhythm • Drive adoption of Celigo products, including agents, MCP, Ora/CLI, and integrations, across GTM, CX, and G&A systems • Identify product friction, prioritize issues, and shepherd them into the Product roadmap with the CPO’s organization • Use Celigo’s AI-powered platform and provide feedback on agentic capabilities • Define requirements, success criteria, and prioritization based on adoption and business value • Design underlying business processes and own the resulting solution as a product manager • Balance user needs with security, privacy, governance, RBAC, permissions, and service-account considerations • Build governance patterns, reference architectures, and enterprise proof points • Represent Celigo externally at flagship events and customer and prospect conversations • Package internal use cases into references for Sales and existing customers • Enable Product Marketing and Sales to scale the Customer Zero story

🎯 Exigences

• 8+ years in product management • Comfortable operating hands-on as a Principal individual contributor while owning a program end-to-end • Deep functional experience in GTM and/or CX operations and systems such as Salesforce, HubSpot, Gainsight, or similar • Track record of running an internal-as-first-customer, dogfooding, or Customer Zero program, or standing up a Product function where one did not exist • Experience building and packaging reference stories or proof points for Sales and Marketing • Ability to design processes, not just manage a backlog • Ability to apply AI to drafting, research, and analysis • Ability to translate between business stakeholders and technical teams • Executive presence and credibility with customers and prospects • Data-driven prioritization using adoption, usage, and outcome metrics • Preferred: background with SaaS, iPaaS, integration, or automation platforms • Preferred: comfort with AI-first or agentic products • Preferred: hands-on experience using the supported product internally • Preferred: close partnership with a CPO or Product organization • No educational credential is stated as required

🏖️ Avantages

• Three weeks of vacation (starting year one) • Wellness days and holidays to recharge • Parental leave and a generous benefits package • Monthly tech stipend • Recognition and career development opportunities • Lightspeed learning opportunities to keep you at the leading edge of your field • Competitive compensation • Remote-first culture

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