Triage RN

🕒 il y a 9 jours

🐊 Florida – Distant

🐊 Florida – Remote

💵 $32 - $51 / heure

⏱ Temps Partiel

🟢 Junior

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Chapters Health System

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1983

🏥 Santé

⚕️ Assurance santé

🤝 À but non lucratif

Healthcare • Healthcare Insurance • Non-profit

Chapters Health System est une organisation de soins de santé complète, reconnue comme un Excellent Endroit Où Travailler® depuis sept années consécutives. Elle offre une variété de services incluant la médecine palliative, les soins palliatifs et les services de deuil à travers les régions du Mid-Atlantic et du sud-est des États-Unis. Chapters Health System est dédiée à fournir des soins coordonnés et compatissants pour les patients de tous âges et conditions, avec un accent sur le soutien émotionnel et spirituel. L'organisation s'engage également dans le soutien communautaire à travers des opportunités de bénévolat, des dons personnels et d'entreprise, et ses magasins Life's Treasures Thrift Stores. En tant qu'organisation à but non lucratif, Chapters Health System est engagée à être un partenaire de soutien pour les patients, les familles et les professionnels de santé.

Description

• Triage phone calls and ensure callers’ needs are met efficiently using excellent customer service skills • Provide telephone advice and education for patient needs • Handle telephone inquiries related to Chapters Health System’s services in a timely, courteous, and effective manner • Promote and explain the benefits of Chapters Health System’s services • Gather necessary information and documentation to maintain complete, current, and accurate patient records • Enter and track patient referral data in the electronic medical record • Reassure patients and families by phone and help resolve their questions • Recognize when an in-person visit is needed and coordinate the visit • Assist patients and families in achieving desired comfort levels • Use appropriate support and expert resources to resolve complex situations • Document patient and family contacts in the EMR and communicate with the Interdisciplinary Group • Report technical issues immediately to leadership and attempt resolution within 30 minutes • Report to an IPU or Resource Center if directed when technical issues cannot be resolved • Report to a company-designated work location during emergencies when required • Perform other duties as assigned

🎯 Exigences

• Current Florida or multi-state license to practice as an RN • Ability to apply for or obtain a multi-state RN license within 30 days of hire if not already held • Ability to apply for or obtain an RN license to practice in Washington D.C. within 30 days of hire • Minimum one year of nursing experience • Hospice or hospital experience preferred • Previous experience working with an EMR/EHR system • Ability to communicate effectively in English, verbally and in writing • Bilingual Spanish preferred • Excellent critical decision-making and problem-solving skills • Excellent clinical and assessment skills • Ability to use equipment with visual and auditory mechanisms • Excellent time-management and prioritization skills • Ability to handle stressful situations professionally and calmly • Strong patient-service, information-seeking, probing, listening, understanding, and response skills • Ability to navigate a fast-paced environment and maximize caller reassurance and patient visits • Ability to work cooperatively in a team environment • Ability to exhibit urgency in daily work activities • Proficiency in computer operations and MS Office software applications • Online research, data entry, and navigation skills • Availability to work scheduled shifts covering extended operating hours • Ability to perform sedentary work with frequent interruptions • Ability to manage emotional stress when caring for terminally ill patients and families • Ability to perform essential physical job functions, including lifting, bending, pushing/pulling, and kneeling, with or without reasonable accommodations • Satisfactory completion of position competency requirements • Consent to post-offer and ongoing drug/alcohol testing • Eligibility verification through the Florida Care Provider Background Screening Clearinghouse

🏖️ Avantages

• Part-time employment • Consent to drug and/or alcohol testing after a conditional offer • Ongoing compliance with the Drug-Free Workplace Policy • Florida Care Provider Background Screening Clearinghouse eligibility verification after a conditional offer and ongoing eligibility