Membership Coordinator

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $50 000 - $60 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 7%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Chestnut Carbon

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2021

💼 Conseil

📦 Logistique

🌾 Agriculture

Consulting • Logistics • Agriculture

Chestnut Carbon est un développeur de projets de captage de carbone axé sur la nature, spécialisé dans la gestion de projets forestiers de haute qualité aux États-Unis qui répondent à des critères de vérification rigoureux par des tiers. L'entreprise met l'accent sur des solutions naturelles et évolutives pour la capture du carbone, aidant ainsi les clients soucieux de durabilité à atteindre leurs objectifs de neutralité carbone. En collaborant avec des forestiers locaux et des membres de la communauté, Chestnut Carbon ne se contente pas de travailler à la restauration de divers écosystèmes, mais offre également des avantages économiques aux propriétaires fonciers grâce aux marchés des crédits carbone. Leur mission est axée sur des solutions carbone à long terme qui soutiennent à la fois l'environnement et les communautés locales.

Description

• Guide members from signed agreement through ongoing participation, coordinating onboarding with Finance, Legal, and Natural Resources • Manage member lifecycle events, including annual surveys, ownership changes, land transfers, easement reviews, amendments, and terminations • Maintain accurate member records and documentation in Salesforce and SharePoint • Serve as the day-to-day contact for routine member questions and escalate complex matters to the Membership Manager • Send scheduled communications, reminders, program updates, and surveys; track participation and follow-up • Prepare amendment packages from approved templates and route them for review and signature • Review documentation for completeness and record amended terms in the CRM and designated repositories • Support deed, entity document, easement, and payee-change reviews; escalate compliance questions as needed • Run standard CRM and payment reports, audit data, and correct discrepancies • Prepare payment calculations and requests, track approvals and status, and record issuance in the CRM • Partner with Finance on payment processing, reconciliation, and routine member payment questions • Coordinate with Forestry, GIS, Product, Lease/Due Diligence, MRV, and Legal on member requests and audits • Document standard operating procedures • Report to the Membership Manager and collaborate with Membership Advisors and internal teams

🎯 Exigences

• Bachelor’s degree or equivalent experience • 3+ years of experience in account management, customer support, or membership administration • Experience with a CRM platform such as Salesforce or HubSpot • Experience administering agreements, including reviewing contracts, drafting amendments, and maintaining compliance records (preferred) • Experience with Ironclad, email marketing automation, or payment operations is a plus • Strong oral and written communication skills • Strong organizational and planning skills • High-level attention to detail • Strong time-management and self-management skills • Ability to take direction and work independently to reach identified goals on a set timeline • Ability to maintain professionalism and discretion when dealing with highly sensitive project deliverables • Experience with Microsoft Office • Familiarity with spreadsheets and SharePoint • Commitment to solving environmental challenges • Willingness to travel domestically on a limited basis • Ability to work effectively with remote team members throughout the U.S. • Ability to sit for extended periods • Ability to occasionally stand and walk • Frequent use of hands to handle, control, or feel objects, tools, or controls • Ability to perform repetitive movements such as typing and using a mouse • Close visual acuity for viewing computer screens and reading documents • Ability to understand and communicate clearly with others • Ability to occasionally lift and carry objects weighing up to 20 pounds • Ability to occasionally bend, stoop, and reach

🏖️ Avantages

• Health, insurance, and 401K plan benefits from the first day of employment • Chestnut Carbon pays 90% of the cost of employees’ health insurance • Employer-paid dental and vision insurance (100% of cost) • Eligibility to earn a discretionary annual incentive bonus based on company and individual performance targets • Remote work arrangement