Strategic Account Manager

🕒 il y a 9 jours

⚔️ Virginia – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

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Toujours ouverte sur le site de CI Azumano Travel / Business. Vérifiée il y a 20 minutes.

Logo of CI Azumano Travel / Business

CI Azumano Travel / Business

51 - 200 employés

Fondée en 1959

✈️ Tourisme

🤝 B2B

💼 Conseil

Travel • B2B • Consulting

Qu'est-ce qui fait de CI Azumano Business un meilleur type de société de gestion de voyages ? Grâce à notre agilité, flexibilité et adaptabilité, nous pouvons faire une différence quantifiable sur le coût total de votre programme. Notre mélange stratégique de personnel et de technologie a permis aux petites et moyennes entreprises d'optimiser le retour sur investissement à tous les aspects du voyage, qu'il soit géré ou non.

Description

• Serve as a Trusted Advisor to a portfolio of key accounts • Drive customized solutions and offerings to add value to clients • Generate revenue by upselling solutions to meet client needs • Develop multiple client relationships to identify threats and opportunities • Broaden business relationships and drive client loyalty • Represent the CI Azumano brand with internal and external stakeholders • Support selected key prospects during the new sales process • Advocate internally for client business goals • Identify objections and coordinate solutions • Collaborate with stakeholders to improve profitability and meet client needs • Interpret contracts and guide stakeholders to meet client SLAs within deliverable scope • Negotiate to deliver client value while meeting corporate goals • Create annual measurable business plans and track progress • Maintain professional relationships with managers and staff • Promote team-based solutions and service corrections • Build supplier relationships for client and company benefit • Develop policies, negotiate with suppliers, improve online adoption, and manage reporting • Review client program performance and identify improvement and cost-saving opportunities • Provide problem resolution, escalation, analysis, reporting, and industry advice • Coordinate travel curricula with clients • Conduct training sessions onsite or via video conference

🎯 Exigences

• College degree preferred • 5 years of experience in account management, client services, or travel management preferred • Strong verbal and written communication, relationship management, and presentation skills • Exceptional problem-solving, organizational, and analytical abilities • Ability to manage multiple accounts and priorities simultaneously • Strong understanding of financial travel program drivers • Proficiency with Microsoft Office and reporting tools • Ability to travel 30% of the time

🏖️ Avantages

• Competitive pay • Medical, dental, vision, life, and disability insurance • Voluntary critical illness, hospital, and accident benefits • Health savings and flexible spending accounts • Retirement 401(k) plan • Paid leave programs • Flexible work-life balance • Professional development opportunities • Performance and recognition programs • Collaborative work environment and culture

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