Senior Director of Account Management

🕒 il y a 26 jours

🇺🇸 États-Unis – Télétravail

💵 $175 000 - $200 000 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de CodaMetrix, pas via un site d'emploi

Repérée par Remote Rocketship il y a 26 jours

Toujours ouverte sur le site de CodaMetrix. Vérifiée il y a 25 minutes.

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CodaMetrix

51 - 200 employés

Fondée en 2019

🏥 Santé

💼 Conseil

📦 Logistique

💰 €40 000 000 Series B - CodaMetrix en 2024-03

Healthcare • Consulting • Logistics

CodaMetrix est une entreprise technologique spécialisée dans la santé, propulsée par l'IA, qui offre une plateforme d'automatisation du codage contextuel pour les systèmes de santé. Sa plateforme applique automatiquement les codes cliniques et de facturation à travers les lignes de service, réduit le travail de codage manuel, améliore la qualité et la conformité du codage, réduit les coûts et les refus, et s'intègre dans les flux de travail existants pour offrir un retour sur investissement mesurable aux prestataires d'entreprise.

Description

• Lead, hire, manage, and coach Strategic Account Executives and Account Directors • Own team performance, development, and 1:1 rhythms • Establish decision autonomy, coverage depth, account ownership, and backup coverage • Define account-management standards and review strategic and active account plans • Quality-check QBRs, executive touchpoints, renewal plans, and expansion plans • Own the portfolio narrative for executive leadership • Run an executive escalation forum focused on decisions and resolution • Serve as the first escalation point for account owners and surface material risks with options • Ensure implementation-to-post-go-live optimization handoffs are planned • Track go-live and contracted-versus-live revenue ramps against forecasts • Partner with Implementation, Integration, Support, Product, ML, and Quality to resolve root causes • Define account-health signals and work with analytics partners to identify drift early • Partner with Sales on renewals, expansion plays, retention, expansion pipeline, and go-live conversion • Serve as executive sponsor on key accounts and co-present business reviews • Directly own a small number of accounts • Model strategic ownership, orchestration, judgment, relationship depth, and outcome-focused account management

🎯 Exigences

• 12+ years in account management, customer success, revenue cycle management, health system operations, or healthcare consulting • At least 5 years leading teams • Senior Director candidates: experience managing senior account owners or managers and retention and expansion accountability for an enterprise-account portfolio • Working fluency in medical coding and revenue cycle management • Conversant in automation performance, denial trends, and coding accuracy • Credibility with coding and HIM leaders • Experience with large health systems, academic medical centers, or integrated delivery networks • Record of developing senior individual contributors toward ownership and initiative • Executive presence with C-suite and VP-level health system stakeholders and company leadership • Comfortable working directly in performance data and using AI-assisted tools • Experience leading through a matrixed organization without direct reporting lines into most partner functions • High-agency, roll-up-your-sleeves working style • Must be authorized to work in the United States • Background check required upon acceptance of a job offer • RHIA, RHIT, CCS, CPC, or RN credential, or equivalent hands-on experience, is a strong plus

🏖️ Avantages

• Health insurance: employer covers 80% of medical and dental insurance; vision insurance • 401(k) plan, with eligible employee contributions beginning one month after the first day • Generous Paid Time Off policy, managed but not limited • Annual performance evaluations and individual growth planning • Annual company awards with peer nominations • Employer-paid life insurance • Employer-paid short-term and long-term disability insurance • Remote work arrangement

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