Regional Account Director

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🕒 il y a 19 jours

🤠 Texas – Distant

🤠 Texas – Remote

⏰ Temps Plein

🔴 Expert

🧑‍💼 Ingénieur d'affaires

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Collinson Group

Site WebLinkedInTous les Emplois

1001 - 5000 employés

✈️ Tourisme

🛡️ Assurance

💸 Finance

Travel • Insurance • Finance

Le groupe Collinson est une organisation mondiale, à gestion familiale, qui crée des expériences connectées dans les secteurs du voyage et des services financiers. Grâce à un portefeuille d'entreprises spécialisées (y compris les services aéroportuaires, les solutions de fidélisation, l'assurance voyage et un volet investissements), Collinson offre des expériences aéroportuaires, des programmes de fidélité basés sur les données, une assurance pour les voyageurs et des investissements stratégiques dans les technologies de voyage et d'expérience client. Le groupe opère à l'échelle mondiale avec plus de 2 300 employés répartis dans plusieurs pays et se concentre sur l'ESG, l'engagement client, et la construction de partenariats à long terme pour les entreprises de voyage et de services financiers.

Description

• Manage and grow key Capital One (or other client) network relationships across the Americas region • Develop and implement strategic account plans to expand revenue across Collinson’s travel, loyalty, and insurance product lines • Lead cross-functional collaboration to ensure client satisfaction, contract compliance, and achievement of commercial objectives • Engage with and grow the assigned account base • Formulate and implement strategic plans • Maintain a strong commercial awareness and understanding of commercial strategy, market intelligence and competitor insight • Carry out regular account reviews • Be viewed as a trusted advisor by senior decision makers at a variety of client facing levels • Own and drive the professional business communications and ongoing cross-functional interaction with the Client, Plano Leadership, London HQ, Partnerships, Operations, IT, Marketing, Finance, and Customer Service • Take ownership of the client experience and meet client expectations • Maintain a base of existing accounts and build a longterm plan for retention and growth • Position Collinson Travel Experiences as a leading provider of airport VIP lounge access solutions • Anticipate, understand and respond to the competitive challenges and marketplace issues impacting the client’s business • Assess and ensure compliance to contractual requirements • Identify, pursue and close new business within existing accounts via product, market, and portfolio expansion • Actively identify and pursue additional revenue opportunities, cross sales or expansion of existing portfolios to increase Collinson’s value to the customer and customer satisfaction while meeting growth objectives • Identify, create and deploy proactive customer experience campaigns that drive increases in revenue and client retention • Create and deliver sales/product presentations and proposals • Help craft product and service offerings that maximize Collinson’s marketplace appeal to the market’s specific needs • Utilize experience in business-to-business account management to perform job duties

🎯 Exigences

• Bachelor’s degree in Business, Marketing, Communications or a related field + 1 year of experience in business-to-business account management • Experience in managing client relationships within financial services or payments industry • Developing and implementing strategic account plans • In lieu of a Bachelor’s + 1 year of experience, 3 years of experience in business-to-business account management accepted • 15% domestic travel and 10% international travel to Collinson offices and to client/partner locations • Background check required

🏖️ Avantages

• 100% employer paid medical, dental, life & LTD insurance for employees • 100% match to your 401k deferrals (limited) with 100% vesting at 6 months • Supplemental Insurance including STD, additional Life • Priority Pass Membership • Global Mentoring Program • Wellness Programs