Senior Manager, Customer Strategy, Success

Emploi pas sur LinkedIn

🔥 il y a 22 heures

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Connecting for Better Health

Connecting for Better Health

1 - 10 employés

Fondée en 2021

⚕️ Assurance santé

🤝 À but non lucratif

🌍 Impact social

Healthcare Insurance • Non-profit • Social Impact

Connecting for Better Health est une coalition à but non lucratif dédiée à l'amélioration du partage des données de santé et des services sociaux en Californie. L'organisation rassemble des prestataires, des aidants, des plans de santé, des défenseurs et des organisations communautaires pour collaborer sur l'amélioration des politiques de partage des données. Leur initiative promeut le Data Exchange Framework (DxF), qui vise à faciliter des échanges sécurisés et efficaces d'informations sur la santé et les services sociaux pour soutenir un meilleur soin global de la personne.

Description

• Own end-to-end implementation, account management, and customer success for partner accounts — responsible for driving measurable outcomes within named partnerships • Lead internal implementation efforts, working cross-functionally with stakeholders across Product, Member Marketing, and Clinical Operations • Drive marketing and awareness of Oshi Health within named accounts, ensuring prospective members are well-educated on available GI solutions within their benefit structure • Pull and analyze key performance data within internal Oshi Health systems to highlight success stories and communicate performance to clients • Deliver quarterly business reviews (QBRs) to customers, reinforcing value and driving continued account growth • Influence key stakeholders through clear, confident external communication and cross-functional alignment

🎯 Exigences

• 3–5 years of relevant experience post-undergraduate, with demonstrated progression in your field • Proven experience in a client-facing role, with comfort leading external conversations and influencing key stakeholders • Strong analytical skills with hands-on experience pulling data and building narratives through data storytelling • Exceptional cross-functional coordination — detail-oriented, organized, and a clear communicator

🏖️ Avantages

• Salary: $130,000 – $150,000 commensurate with experience, plus meaningful equity • Health Benefits: Employer-sponsored medical, dental, and vision plans • Time Off: Unlimited PTO + 13 paid company holidays • Life Support: Access to a “Life Concierge” through Overalls, because life happens • Growth: Tailored professional development opportunities as we scale • Culture: Virtual team events, monthly DEIB activities, and recognition of personal and professional accomplishments • Work Style: Remote-first flexibility, work from home anywhere in the US

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