Director – Software Publisher Services

🕒 il y a 26 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🔴 Expert

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

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Connor

51 - 200 employés

💼 Conseil

📋 Conformité

🏢 Entreprise

Consulting • Compliance • Enterprise

Connor est une société de conseil spécialisée dans les services de conformité, le conseil en logiciels et l'optimisation des contrats informatiques. Ils offrent des solutions pour la gestion des actifs logiciels, la migration vers le cloud, la préparation des licences logicielles et la gouvernance. Connor s'engage à améliorer l'engagement client et fournit des solutions robustes pour détecter la non-conformité des redevances et licences, gérer les risques de sécurité informatique et optimiser les investissements technologiques. En se concentrant sur la transformation de l'engagement client et la maximisation de la valeur technologique, ils exploitent l'expertise régionale pour répondre aux besoins diversifiés du marché mondial. Leur équipe est dédiée à favoriser la confiance par la transparence, l'authenticité et des offres de services complètes.

Description

• Own revenue, growth, and quality outcomes for a portfolio of client accounts • Drive account-level growth and revenue from existing contracts • Identify and convert upsell and cross-sell opportunities • Pursue net-new client acquisition through professional networks and market presence • Own client commitments regarding timelines, fees, and scope • Maintain senior-level client relationships and strategic touchpoints • Act as the firm’s senior client representative and handle escalations • Build long-term account value • Hold delivery teams accountable for deliverable quality • Reinforce delivery standards within client accounts • Make escalation and staffing decisions for assigned accounts • Review structured reporting on active engagements • Shape publisher advisory services beyond traditional software license compliance • Test new service lines and contribute insights to go-to-market strategy • Champion proactive advisory around security, renewal optimization, and strategic licensing • Collaborate with leadership to build advisory capabilities, methodologies, and commercial models • Contribute to market positioning and thought leadership in software compliance and advisory • Participate in weekly and monthly leadership governance forums

🎯 Exigences

• Significant experience in software license compliance, software asset management, or software advisory services • Understanding of commercial landscapes, vendor licensing models, and the compliance audit lifecycle • Proven track record owning and growing a client portfolio in a professional services or advisory environment • Senior-level commercial relationship management experience with measurable revenue growth • Experience leading delivery teams in a matrix structure • Understanding of major software vendors’ licensing programs, including Microsoft, Oracle, SAP, IBM, or similar • Comfortable working across time zones and cultures • Commercially driven, with understanding of revenue, margin, and account growth • Confident delegation and outcome-based leadership • Collaborative and decisive approach • Growth-oriented and active in new business development • Quality-conscious leadership • Degree-level education or equivalent professional experience • Established professional network within the software compliance and advisory sector • Relevant industry certifications are advantageous but not essential, such as ITAM, SAM, or vendor-specific compliance certifications

🏖️ Avantages

• Flexible working environment • Paid mental health days • Generous vacation package • Competitive compensation • Collaborative global team • Culture promoting diversity and individuality • Continuous learning • Trust, accountability, and continuous learning culture

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