Senior Product Manager

🕒 il y a 1 mois

🇪🇸 Espagne – Télétravail

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

👻 Score fantôme 14%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Contentsquare

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2012

🤖 Intelligence artificielle

☁️ SaaS

🛍️ eCommerce

Artificial Intelligence • SaaS • eCommerce

Contentsquare est une plateforme de Digital Experience Analytics qui s’appuie sur l’IA pour fournir des insights actionnables et améliorer l’engagement en ligne ainsi que les taux de conversion. La plateforme propose une suite complète de fonctionnalités, notamment l’experience analytics, le product analytics, les insights Voice of Customer et l’experience monitoring, afin d’améliorer les parcours utilisateurs sur toutes les interfaces digitales. Plébiscitée par plus de 3 700 marques et grandes entreprises, Contentsquare aide ses clients à comprendre les comportements des clients et à optimiser les expériences digitales pour renforcer l’impact business. Elle s’intègre à de nombreux systèmes pour offrir des analytics unifiées sur les sites web et les applications mobiles, en exploitant la data pour maximiser l’engagement client.

Description

• Define and own the product vision, strategy, and roadmap for VoC Surveys, balancing short-term execution with a 6 to 18-month strategic horizon • Identify opportunities to deepen VoC's integration into the unified Contentsquare platform, ensuring the product delivers value as part of the full journey intelligence story • Ruthlessly prioritize among competing goals, ensuring whole increments of product are delivered rather than half-finished initiatives • Craft and communicate a compelling narrative for VoC's evolution to stakeholders, executives, and cross-functional partners • Conduct deep customer and market research to understand user needs, competitive dynamics, and emerging trends in qualitative analytics and VoC. • Translate customer insights, field feedback, and usage data into a data-driven roadmap that maximizes value. • Partner with design and engineering to drive discovery, validating hypotheses through research, prototyping, and experimentation. • Champion an AI-first approach to VoC, working with Sense AI and Applied AI teams to embed intelligent automation across survey creation, analysis, and insight generation. • Identify opportunities to apply AI and machine learning to surface patterns, predict sentiment, and reduce time-to-insight for customers. • Partner daily with your Engineering Manager and team of five engineers as part of the Product Trio, ensuring alignment across discovery and delivery. • Collaborate with other product teams across the company to drive platform-level synergy. • Build strong relationships with Customer Success, Sales, and Marketing to ensure the product meets the needs of the market and supports go-to-market priorities. • Define product KPIs and success metrics; own performance tracking and use data to continuously inform roadmap decisions. • Monitor product health, support ticket trends, and quality KPIs, prioritizing improvements that drive customer satisfaction and retention.

🎯 Exigences

• 5+ years of product management experience in a B2B SaaS environment, with a track record of owning and scaling a product area end-to-end. • Strong customer and market research skills, with demonstrated ability to synthesize qualitative and quantitative inputs into a compelling product strategy. • Experience building AI-powered or data-intensive products, with genuine curiosity about how AI and machine learning can transform user experiences. • Proven roadmap ownership, including priority-setting across competing stakeholder needs, and the ability to balance tactical delivery with long-term vision. • Deep comfort with data-driven decision making, including defining metrics, tracking performance, and using analytics to guide product direction. • Understanding of both UX and data dimensions of product work, with the ability to partner effectively with designers and engineers. • Strong cross-functional collaboration skills, with experience working closely with engineering, design, sales, and customer success in a distributed team. • Excellent communication skills in English (written and verbal); ability to articulate complex ideas to both technical and non-technical audiences. • Experience working with remote and international teams across time zones.

🏖️ Avantages

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year • Work flexibility: hybrid and remote work policies • Generous paid time-off policy (every location is different) • Lifestyle allowance • A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work • Every full-time employee receives stock options, allowing them to share in the company’s success • We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts • And more benefits tailored to each country