Senior Product Manager

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

💵 $145 000 - $185 000 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

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Conversica

Site WebLinkedInTous les Emplois

201 - 500 employés

📣 Marketing

💼 Conseil

🤖 Intelligence artificielle

💰 €25 000 000 Series E en 2022-04

Marketing • Consulting • Artificial Intelligence

Conversica est un fournisseur de premier plan de solutions d'automatisation de la conversation, utilisant des assistants digitaux avancés propulsés par l'IA pour engager des dialogues bidirectionnels et générer des opportunités de revenus au sein des équipes marketing, ventes et succès client. Leur plateforme exploite le traitement du langage naturel et des modèles de langage à grande échelle, y compris GPT, pour simuler des conversations à l'image humaine, aidant à identifier et développer des prospects, réactiver des opportunités et entretenir des relations client. Conversica s'intègre parfaitement aux infrastructures technologiques existantes, permettant aux entreprises de développer leurs efforts et de débloquer des revenus cachés dans de nombreuses industries.

Description

• Conduct customer discovery interviews and market research to identify customer needs, pain points, and market opportunities. • Help shape product strategy and priorities in alignment with company objectives. • Translate customer and market insights into clear product requirements, functional specifications, and user stories. • Prioritize product initiatives based on customer value, business impact, strategic alignment, and technical feasibility. • Bring customer insights and market perspectives into roadmap and product-planning discussions. • Partner closely with Engineering throughout the product development lifecycle. • Provide clear context, requirements, and success criteria for new product capabilities. • Work through product questions and tradeoffs with technical and cross-functional stakeholders. • Drive alignment across Product, Engineering, Sales, and Customer Success. • Support roadmap planning, feature prioritization, and product decision-making. • Develop clear product positioning, messaging, and value propositions. • Partner with Sales, Customer Success, and Marketing to plan and execute product launches. • Create sales enablement materials, competitive insights, and internal product education. • Ensure customer-facing teams understand new product capabilities, their intended value, and how to position them effectively. • Contribute product content and product demonstrations to support launches and customer education. • Gather feedback following launches to inform adoption efforts and future product improvements. • Serve as a strong voice of the customer across the organization. • Build trusted relationships with Product, Engineering, Sales, Customer Success, Marketing, and executive leadership. • Influence product decisions through customer feedback, market knowledge, business context, and data. • Communicate product direction and decisions clearly to both technical and nontechnical audiences.

🎯 Exigences

• 5+ years of product management experience in a B2B SaaS environment. • Experience owning products or major product initiatives from customer discovery through launch. • Strong experience partnering closely with Engineering teams. • Demonstrated ability to gather customer insights and translate them into clear product requirements and decisions. • Experience writing product requirements, functional specifications, user stories, or similar product documentation. • Experience contributing to product positioning, launches, or other outbound product activities. • Excellent written and verbal communication skills. • Experience working cross-functionally with Engineering, Sales, Customer Success, Marketing, and product leadership. • Ability to operate independently and effectively in a fast-paced, evolving environment.

🏖️ Avantages

• medical, dental, and vision coverage • flexible paid time off • paid company holidays • 401(k) plan