Veterinary Relationship Manager

🕒 il y a 7 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Covetrus

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2018

⚕️ Assurance santé

☁️ SaaS

🤝 B2B

💰 Seed Round en 2021-01

Healthcare Insurance • SaaS • B2B

Covetrus est une entreprise mondiale dans le secteur de la santé animale, dédiée à soutenir les vétérinaires et leurs pratiques. L'entreprise offre un portefeuille complet de logiciels, de fournitures et de services conçus pour assurer la continuité des soins, tant à l'intérieur qu'à l'extérieur de la clinique, en mettant l'accent sur l'amélioration de la santé et du bien-être des animaux. Avec un fort accent sur les solutions technologiques, Covetrus propose des logiciels de gestion de pratique, la gestion des prescriptions et divers outils d'engagement des clients pour améliorer l'efficacité opérationnelle et les soins aux patients. Leur gamme de solutions de santé animale personnalisées aide à encourager la conformité, l'efficacité et la rentabilité des pratiques vétérinaires dans le monde entier.

Description

• Serves as the key sales contact to optimize and nurture accounts with a focus on overall relationship growth and long-term customer relationships to meet company financial targets. • Supports the sales team in achieving and exceeding revenue and gross profit goals through customer relationship nurturing. • Leverages internal content and expertise to drive engagement activities, including webinars, and optimization initiatives that support revenue growth and adoption. • Identifies customer needs, pain points, and opportunities to proactively generate potential Practice Management Software opportunities and drive further growth and adoption within the sales segment. • Collaborates closely with Strategic Account Executives to assess, communicate, and pursue growth potential and customer value. • Acts as a primary customer liaison for the implementation and onboarding processes, ensuring seamless transitions and a positive customer experience. • Analyzes internal reports to optimize customer utilization, identify growth opportunities, and guide sales team efforts. • Maintains critical data and customer updates within SFDC to effectively track and support the sales process and customer relationships. • Performs additional duties and tasks as necessary to support the team and company objectives.

🎯 Exigences

• A minimum of 3 years of related experience in sales, account management, or similar roles within the veterinary or healthcare industry is required. • Ability to work collaboratively in a matrix organization and effectively pull through business. • Ability to understand, translate, and respond to customer needs/objectives with differentiated offers and solutions that Covetrus can deliver. • Consistently meets sales goals, showcasing a basic understanding of the sales process, client needs, and effective relationship-building strategies. • Can pivot and adapt in fast-moving, agile environments. Capable of dealing with business conflict. • Ability to partner closely with staff across departments to implement growth strategies. • Ability to understand CRM tools functionality and practical experience used to support the management of an account.

🏖️ Avantages

• 401k savings & company match • Paid time off • Paid holidays • Maternity leave • Parental leave • Military leave • Other leaves of absence • Health, dental, and vision benefits • Health savings accounts • Flexible spending accounts • Life & disability benefits • Identity theft protection • Pet insurance