Claims Team Manager – Construction Defect

🕒 il y a 1 mois

🏈 Alabama, Florida, +3 états de plus – Distant

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⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 26%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of CRC Insurance Services

CRC Insurance Services

1001 - 5000 employés

Fondée en 1982

🏨 Hôtellerie

🏭 Fabrication

📦 Logistique

Hospitality • Manufacturing • Logistics

CRC Insurance Services est une société de courtage en assurance à service complet, spécialisée dans les solutions d'assurance de gros. Elle offre une large gamme de services incluant la couverture de biens, de responsabilité civile et de responsabilité professionnelle, visant à fournir des solutions sur mesure pour divers secteurs tels que la construction, la santé et l'environnement. En tirant parti d'un accès étendu au marché et d'une expertise pointue, CRC vise à répondre aux besoins uniques de ses clients, en veillant à ce qu'ils bénéficient d'une protection et d'un soutien d'assurance optimaux.

Description

• Supervise and lead a team of claims adjusters and specialists, ensuring performance objectives and quality standards are met • Review and approve coverage analysis on claims within delegated authority and escalate as necessary • Provide technical guidance, coaching, and mentorship to team members • Monitor workflow, allocate resources, and resolve escalated issues to maintain service-level agreements • Ensure compliance with applicable laws, industry regulations, and internal policies for all claims activities • Collaborate with internal stakeholders to identify process improvements and implement best practices for claims handling • Analyze claims data to identify trends, manage risk exposure, and recommend strategic initiatives • Conduct performance evaluations and contribute to workforce planning, including hiring, training, and succession management • Manage Construction Defect claims and drive efficient claims resolution to achieve business objectives and customer satisfaction

🎯 Exigences

• Bachelor’s degree in insurance, business administration, or a related field, or equivalent work experience • 5 or more years of claims handling experience, including at least 2 years in a supervisory or team lead role • Proven track record managing complex and high-severity claims across multiple lines of business • State adjuster license where required or ability to obtain within specified timeframe • Professional insurance certification such as CPCU or AIC preferred • Claims investigation and analysis • Regulatory compliance knowledge • Leadership and people management • Conflict resolution and decision-making • Communication and negotiation proficiency • Data analysis and reporting • Process improvement and workflow management • Customer service orientation • English language fluency required

🏖️ Avantages

• Medical, dental, vision, life, disability, and AD&D insurance • Tax-advantaged savings accounts • 401(k) plan with company match • Company holidays • Vacation and sick days • New parent leave • Restricted stock units for eligible positions • Deferred compensation plan for eligible positions • Learning and leadership development programs • Competitive compensation • Retirement plans • Support for physical, emotional, financial, social, and professional well-being

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