Operations Manager

🕒 il y a 21 jours

🏈 Alabama, Florida, +2 états de plus – Distant

🏈 Alabama – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

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CRC Insurance Services

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1982

⚕️ Assurance santé

Insurance • Healthcare Insurance • Construction

CRC Insurance Services est une société de courtage en assurance à service complet, spécialisée dans les solutions d'assurance de gros. Elle offre une large gamme de services incluant la couverture de biens, de responsabilité civile et de responsabilité professionnelle, visant à fournir des solutions sur mesure pour divers secteurs tels que la construction, la santé et l'environnement. En tirant parti d'un accès étendu au marché et d'une expertise pointue, CRC vise à répondre aux besoins uniques de ses clients, en veillant à ce qu'ils bénéficient d'une protection et d'un soutien d'assurance optimaux.

Description

• Improve, identify and implement process for efficiency in placing and tracking business • Identified as a "go-to" person for clients to efficiently direct case activity, design, underwriting, sales strategies, etc. for direct access and non-direct access carriers • Identify and communicate carrier specialties for greater efficiencies and process development • Continual educational development in all aspects of the business to support channel initiatives • Instrumental in recommending and suggesting process improvement for identifying issues and developing and recommending solutions for greater efficiency • Provide proactive customer service driven to achieve revenue plan • Process/complete case management requirements for both light and full service model • Work with Marketing to develop campaigns • Support service initiatives to Tellus channel

🎯 Exigences

• High School Graduate or equivalent GED • Experience with PCs in a Windows environment • Effective interpersonal and written communication skills • Ability to provide excellent customer service to both internal and external customers • Effective time management skills • Ability to prioritize and accomplish multiple tasks simultaneously • Capable of working independently as well as in a team environment • Ability to work in a self-directed fashion • Knowledgeable of all aspects of the business, including case design, underwriting, case management, carriers' niche, advanced sales, licensing and contracting and commissions • Three years of experience in sales, underwriting, case design and/or case management processing • Proven track record of excellent customer service • Solution-oriented, ability to go above and beyond • Results-oriented; ability to work creatively within guidelines • Excellent computer skills, proficient in Excel, Word, Outlook and Access • Excellent interpersonal skills and a collaborative management style.

🏖️ Avantages

• Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. • CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. • Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.