Senior Analyst, Revenue Billing Operations

🕒 il y a 21 jours

🏄 California, Colorado, +14 états de plus – Distant

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote ☕ Washington – Remote

💵 $83 200 - $132 800 / an

⏰ Temps Plein

🟠 Senior

⚙️ Opérations

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Zillow

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2006

🏠 Immobilier

🛍️ eCommerce

👥 B2C

💰 €4 099 999 Post-IPO Equity en 2012-12

Real Estate • eCommerce • B2C

Zillow est une place de marché immobilière et de location de biens de premier plan qui fournit des informations complètes sur les maisons, appartements et propriétés à vendre ou à louer. Elle offre aux utilisateurs des outils pour rechercher des biens, calculer les taux hypothécaires, et entrer en contact avec des agents immobiliers. La plateforme propose également des algorithmes innovants qui fournissent des Zestimates, des estimations de la valeur marchande des maisons. Zillow est une ressource incontournable pour les particuliers cherchant à acheter, vendre ou louer des propriétés, ainsi que pour les agents et courtiers qui souhaitent atteindre un public plus large.

Description

• Execute end-to-end billing processes in Zuora, including recurring billing, adjustments, dunning, and preparation of invoices, credit memos, and debit memos. • Manage complex billing workbooks in Zuora and Excel, including calculating billing ranges from sales orders and supporting accurate invoicing and reconciliation. • Create and update subscriptions in Zuora to ensure alignment with customer agreements and billing policies. • Manage billing case intake and triage in Salesforce, partnering with Sales and Support to resolve inquiries, escalations, corrections, and adjustments. • Perform reconciliation and validation across billing systems, identify discrepancies, and implement corrective actions. • Partner with IT and Finance on billing system integrations and upgrades to improve billing accuracy and efficiency. • Identify opportunities to use AI, automation, and analytics to improve billing processes, data quality, and operational insights. • Mentor junior team members and contribute to a culture of operational excellence and continuous improvement.

🎯 Exigences

• Bachelor’s degree in Finance, Accounting, Business Administration, or equivalent experience. • 5+ years of experience in B2B billing operations, with demonstrated success managing competing priorities and delivering results in a fast-paced environment. • Advanced experience with Zuora, including subscription management, billing rules, invoicing workflows, and workbook management. • Experience using Salesforce for billing case intake, triage, escalation tracking, and cross-functional issue resolution. • Strong analytical, problem-solving, and data management skills, with exceptional attention to detail across large datasets and complex billing scenarios. • Strong written and verbal communication skills, with the ability to explain complex billing issues clearly to internal and external stakeholders. • Experience mentoring others and collaborating effectively with cross-functional partners such as Sales, Finance, Support, and product teams. • Familiarity with tools and practices such as Sage Intacct, advanced Excel, Google Workspace, SOX-aware documentation, BPO partnership support, or applying AI and automation in billing or finance operations.

🏖️ Avantages

• Competitive base salary • Equity awards based on experience, performance and location