Senior Analyst, Revenue Billing Operations

🕒 il y a 1 jour

🏄 California, Colorado, +15 états de plus – Distant

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $71 600 - $114 400 / an

⏰ Temps Plein

🟠 Senior

⚙️ Opérations

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Zillow

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2006

🏠 Immobilier

🛍️ eCommerce

👥 B2C

💰 €4 099 999 Post-IPO Equity en 2012-12

Real Estate • eCommerce • B2C

Zillow est une place de marché immobilière et de location de biens de premier plan qui fournit des informations complètes sur les maisons, appartements et propriétés à vendre ou à louer. Elle offre aux utilisateurs des outils pour rechercher des biens, calculer les taux hypothécaires, et entrer en contact avec des agents immobiliers. La plateforme propose également des algorithmes innovants qui fournissent des Zestimates, des estimations de la valeur marchande des maisons. Zillow est une ressource incontournable pour les particuliers cherchant à acheter, vendre ou louer des propriétés, ainsi que pour les agents et courtiers qui souhaitent atteindre un public plus large.

Description

• Execute end-to-end billing processes in Zuora, including recurring billing, adjustments, dunning, and preparation of invoices, credit memos, and debit memos • Manage complex billing workbooks in Zuora and Excel, including calculating billing ranges from sales orders and supporting accurate invoicing and reconciliation • Create and update subscriptions in Zuora to align with customer agreements and billing policies • Manage billing case intake and triage in Salesforce, partnering with Sales and Support to resolve inquiries, escalations, corrections, and adjustments • Perform reconciliation and validation across billing systems, identify discrepancies, and implement corrective actions • Partner with and provide guidance to an offshore billing operations team, ensuring process adherence, quality standards, and timely delivery • Partner with IT and Finance on billing system integrations and upgrades • Apply AI tools to billing workflows, automate reconciliation steps, analyze exceptions, and improve validation processes • Mentor junior team members and contribute to continuous improvement and operational excellence

🎯 Exigences

• Bachelor’s degree in Finance, Accounting, Business Administration, or equivalent experience • 5+ years of experience in B2B billing operations • Hands-on Zuora experience, including subscription management, invoicing workflows, and workbook management • Experience using Salesforce for billing case intake, triage, escalation tracking, and cross-functional issue resolution • Strong analytical, problem-solving, and data management skills • Exceptional attention to detail across large datasets and complex billing scenarios • Strong written and verbal communication skills • Experience mentoring others and collaborating with Sales, Finance, Support, and product teams • Familiarity with Sage Intacct, advanced Excel, Google Workspace, SOX-aware documentation, BPO partnership support, or AI and automation in billing or finance operations

🏖️ Avantages

• Equity awards based on factors such as experience, performance and location • Flexible distributed work model through Zillow’s Cloud HQ • Work from a physical location of choice • Inclusive, innovative, and engaging culture • Employees empowered to grow • Equal employment opportunity and accommodation support