Senior Amazon Account Manager

🔥 il y a 6 heures

🍂 Massachusetts – Distant

🍂 Massachusetts – Remote

💵 $135 000 - $145 000 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

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Crocs, Inc.

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2002

🍽️ Alimentation et boissons

🏥 Santé

🏨 Hôtellerie

Food & Beverage • Healthcare • Hospitality

Crocs, Inc. est une entreprise américaine de chaussures renommée, surtout connue pour ses sabots iconiques en mousse. L’entreprise propose une large gamme de chaussures décontractées pour hommes, femmes et enfants, incluant des sandales, des chaussons et des bottes. Crocs propose également diverses décorations thématiques appelées Jibbitz, qui permettent aux clients de personnaliser leurs chaussures. La marque privilégie le confort et la praticité dans ses modèles, ce qui la rend populaire auprès de publics de tous âges. Grâce à une distribution étendue, Crocs continue d’innover dans la chaussure, tant pour le quotidien que pour des environnements spécialisés, tels que les soins infirmiers et l’hôtellerie-restauration.

Description

• Own the overall performance of the Amazon Vendor Central (1P) business, including revenue, profitability, and operational KPIs • Develop annual business plans and growth strategies aligned with company objectives • Develop promotional strategies, business plans, and customer presentations for key Amazon events • Own inventory planning and Amazon purchase order management • Partner with Supply Chain and Demand Planning to improve purchasing patterns and reduce order volatility • Optimize inventory health, forecast accuracy, and in-stock performance • Manage sales forecasts, promotional investments, and account profitability • Analyze trends and performance metrics to improve revenue, margin, and financial performance • Oversee Product Detail Pages, A+ Content, Brand Stores, assortment updates, and product launches • Partner with Marketing, Creative, and Merchandising to optimize discoverability, conversion, and customer experience • Monitor and analyze revenue, ordered sales, POS sales, Net PPM, in-stock percentage, Buy Box percentage, Glance Views, conversion, and inventory health • Develop actionable insights and business recommendations • Liaise with Amazon, Sales, Supply Chain, Planning, Finance, Marketing, Merchandising, Customer Service, and Product teams • Build relationships with Amazon Vendor Managers and cross-functional Amazon teams • Lead regular business reviews and identify growth opportunities • Evaluate account performance, inventory trends, operational metrics, and digital shelf execution • Stay current on Amazon retail trends, Vendor Central capabilities, ecommerce innovations, and marketplace best practices

🎯 Exigences

• Bachelor's Degree in Business, Marketing, Finance, Supply Chain, or related field • 5+ years of ecommerce or account management experience • 3+ years managing Amazon Vendor Central (1P) business • Proven experience managing Amazon revenue growth, profitability, inventory planning, and operational execution • Strong understanding of Amazon retail operations, purchase order management, forecasting, replenishment, promotional planning, and supply chain best practices • Understanding of Amazon advertising tools and product launch acceleration • Experience with Amazon Retail Analytics (ARA), Vendor Central reporting, Stackline, CommerceIQ, Pacvue, or similar ecommerce analytics platforms preferred • Advanced Microsoft Excel skills • Power BI experience preferred • Data-driven commercial and analytical expertise • Ability to build collaborative partnerships and manage key account relationships

🏖️ Avantages

• Company incentive program • Medical coverage • Dental coverage • Vision coverage • Life and AD&D coverage • Short- and long-term disability coverage • Paid time off • Employee assistance program • 401(k) program with company match • Additional voluntary benefits • Flexible schedule • Fully remote work arrangement