Account Manager – PBM Division

🕒 il y a 2 mois

🔔 Pennsylvania – Distant

🔔 Pennsylvania – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Crumdale Specialty

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2014

⚕️ Assurance santé

💸 Finance

Healthcare Insurance • Finance • Insurance

Crumdale Specialty est une entreprise d'assurance diversifiée fournissant des solutions de soins de santé sur mesure et autogérées à un ensemble sélectionné de courtiers, consultants et agents à l'échelle nationale. Classée parmi les 5000 entreprises à la croissance la plus rapide et les meilleurs lieux de travail par Inc. , nous exploitons notre expertise sectorielle, un talent supérieur, l'analyse de données et un esprit d'innovation pour concevoir, souscrire et gérer des solutions agiles, transparentes et économiques. Nous optimisons la chaîne d'approvisionnement fragmentée des avantages sociaux de santé pour réduire les coûts et améliorer les résultats pour les employeurs et les employés, en offrant des plans de santé intégrés, des captives de stop loss de groupe et des solutions d'avantages pharmaceutiques.

Description

• Handle day-to-day relationships with clients • Troubleshoot and respond to different types of requests • Work with multiple partners to find client solutions • Handle communications, project management, reporting, analyzing trends, solving member issues • Address emergent needs for clients

🎯 Exigences

• Client customer service experience with ability to build trust and establish meaningful relationships • Ability to work with cross-functional teams • Individual should possess strong project management skills • Must be able to handle multiple tasks and work in a fast-paced environment • High level of accuracy and attention to detail and ability to manage to strict deadlines • Self-starter who can thrive in a high-growth, entrepreneurial startup environment • Deep-rooted knowledge of the PBM industry and current industry trends • Knowledge of PBM contracts, pricing, clinical/financial programs and trend management • Strong verbal and written communication skills including presentation skills within a client relationship management setting with internal and external parties • Fundamental knowledge of pharmacy, market trends and competitive landscape, with an ability to assess and consider these factors when developing solutions • Solid understanding of health and welfare benefits claims processing and claims payment administration • Exceptional interpersonal and communication skills, comfortable and poised in any setting from small face-to-face meetings to large conference-like presentations • Effectively build trust and establish meaningful relationships within clients, vendors and internal departments • Solid financial acumen, with an understanding of marketplace economics • Collaborate with C-suite & internal and external partners (e.g. brokers, TPAs, Employers, PBMs, partners and Crumdale) • Independent critical thinker with strong analytical, reasoning and problem-solving skills • Ability to work independently and in a collaborative group setting • Solid organizational skills and must be able to adhere to strict deadlines • Must be able to demonstrate integrity and a commitment to values • Proficient with MS Office suite • Working knowledge of Salesforce, Microsoft Teams, OneDrive and Citrix SharePoint

🏖️ Avantages

• Medical • Telemedicine • Dental • Vision • Life, AD&D, Disability • 401(k) • Flexible Time-off