Learning Management System Manager

🕒 il y a 18 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟢 Junior

👔 Manager

🦅 Parrain de Visa H1B

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👻 Score fantôme 12%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Crunch Fitness

Crunch Fitness

1001 - 5000 employés

Fondée en 1989

🏥 Santé

🏨 Hôtellerie

💼 Conseil

Healthcare • Hospitality • Consulting

Crunch Fitness est un réseau de clubs de fitness qui se démarque en associant sport et divertissement. Depuis son ouverture en 1989, Crunch s’attache à rendre l’entraînement agréable, notamment grâce à ses cours collectifs uniques et à ses programmes adaptés à la diversité de ses adhérents. Crunch est bien plus qu’une salle de sport : c’est une communauté dynamique qui accompagne des personnes aux objectifs et aux pratiques sportives variés.

Description

• Manage the administration, governance, performance, and ongoing development of Crunch's Docebo LMS • Collaborate with internal stakeholders and the franchise network to drive LMS adoption and align learning programs with organizational objectives • Directly manage the Crunch Connected Administrator position and oversee day-to-day LMS operations • Serve as the internal subject matter expert for LMS functionality, configuration, reporting, integrations, and best practices • Translate business requirements into scalable LMS solutions and evaluate organizational and system changes • Ensure LMS structure supports acquisitions, new club openings, ownership changes, and organizational restructures • Monitor system integrations and ensure proper testing, validation, and reconciliation of data and processes • Escalate and resolve complex LMS issues involving multiple systems, integrations, or data sources • Maintain LMS vendor relationships and oversee contracts, invoices, and support needs • Lead LMS reporting strategy, advanced analytics, and dashboard development • Manage governance and accuracy of monthly course completion reporting, leaderboards, and recognition programs • Monitor completion rates and learner engagement to improve network-wide performance • Recommend and implement platform enhancements improving scalability, efficiency, reporting, data quality, and user experience • Maintain SOPs and governance standards for LMS processes and projects • Support homepage improvements, communications, and gamification initiatives • Provide direction, coaching, and development for the Crunch Connected Administrator • Establish priorities, delegate responsibilities, and support knowledge transfer and escalation management • Contribute to cross-functional initiatives

🎯 Exigences

• Bachelor's degree in Adult Education, Business, Human Resources, or related field, or equivalent experience • 1-2+ years of hands-on Docebo LMS administration experience • Strong knowledge of LMS administration, including users, learning plans, groups, branches, roles, enrollments, reporting, and integrations • Proven ability to troubleshoot complex system issues and develop scalable solutions • Strong data and reporting acumen • Strong analytical, organizational, project management, and problem-solving skills • Ability to assess risk and downstream impact when implementing system changes • Self-motivated and curious, with the ability to independently solve problems and communicate issues proactively • Experience managing multiple priorities in a fast-paced environment • Excellent communication, collaboration, and stakeholder management skills • Experience supporting large user populations and distributed organizations • Proficiency with Microsoft Office and Dropbox • Must be authorized to work in the US • Must not require employment sponsorship

🏖️ Avantages

• Professional development and career advancement opportunities • Competitive Compensation Plan • Health Benefits for Full-time Employees • Complimentary Crunch Gym Membership • Discounts on Services, Products and More!

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