Account Manager

🕒 il y a 4 mois

☕ Washington – Distant

☕ Washington – Remote

💵 $20 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Perseus Group, Constellation Software

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10 000+ employés

Fondée en 1997

🤝 B2B

☁️ SaaS

B2B • SaaS

Le Groupe Perseus fait partie de Constellation Software Inc. , spécialisé dans l'investissement et le développement d'entreprises logicielles durables. Avec des opérations dans plus de 100 marchés verticaux et une famille de plus de 800 entreprises, le Groupe Perseus se spécialise dans l'acquisition d'entreprises logicielles B2B qui offrent des solutions essentielles pour des marchés de niche. Leur approche consiste à proposer un capital permanent, à favoriser une culture de l'excellence et à garantir des revenus récurrents grâce à des modèles SaaS ou de maintenance. Le groupe met l'accent sur l'amélioration continue, le leadership responsabilisé et l'intégrité dans toutes ses opérations.

Description

• Execute a comprehensive engagement and communications strategy to assigned book of business that maintains high customer satisfaction. • Develop an understanding of typical business challenges faced by customers and common objectives to appropriately map how Market Leader helps solve their problems. • Effectively communicate the value proposition of Market Leader, specifically understanding the importance of lead generation and pipeline management for a real estate agent. • Effectively handle and react to common objections from customers while maintaining composure. • Proactively manage your schedule and pipeline to meet milestones and objectives. • Serve as the voice of the customer by providing internal feedback on how we can maximize customer value and resolve customer concerns with urgency. • Work with team members to assist and resolve client requests or cancellation inquiries.

🎯 Exigences

• Experience delivering client-focused solutions to customer needs • Exceptional leadership skills - a demonstrated desire to “own it” • A quick and flexible learner with a motivated and positive work ethic • History of success in reaching goals • Ability to receive feedback and apply coaching • Have a motivated and positive work ethic • Excellent communication skills, both written and verbal • A committed and flexible attitude to the job • Ability to solve problems as they arise • Focused, reliable and proven ability to self-manage in an autonomous work environment • Value personal growth and self-development – demonstrate a growth mindset • The ability to support a temporary remote work from home situation.

🏖️ Avantages

• Medical, dental, vision – starting on day 1! • 401k program with company match. • Career growth & development opportunities. • Wellbeing program, so you can earn additional $ toward medical expenses. • Employee stock ownership program. • Healthy work-life balance.