Clinical Case Manager, Behavioral Health

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🕒 il y a 1 mois

⚜️ Louisiana – Distant

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💵 $54 095 - $116 760 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 18%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of CVS Health

CVS Health

10 000+ employés

Fondée en 1963

🏥 Santé

⚕️ Assurance santé

🛒 Commerce de détail

Healthcare • Healthcare Insurance • Retail

CVS Health est une entreprise américaine de premier plan dans le domaine de la santé, dédiée à l'amélioration de l'accès et de l'accessibilité financière des soins de santé. L'entreprise s'appuie sur une approche globale qui comprend les services de santé, l'assurance santé et la gestion des prestations pharmaceutiques. À travers ses filiales, telles qu'Aetna et CVS Caremark, CVS Health propose une gamme de services qui favorisent le bien-être, la gestion des maladies chroniques et une couverture abordable des médicaments prescrits. CVS Health exploite des pharmacies de proximité, fournit des services de pharmacie par correspondance et gère des programmes de médicaments spécialisés, visant à rendre les soins de santé pratiques et accessibles à tous. Animée par une mission de connecter les individus aux services de soins essentiels, CVS Health s'engage à favoriser des communautés en meilleure santé et à soutenir le bien-être de toutes les personnes.

Description

• Conduct comprehensive assessments of referred members’ needs and eligibility • Develop case-resolution approaches and care plans using benefit plans and available programs/services • Apply clinical judgment to reduce risk factors and address complex clinical indicators • Perform crisis intervention and refer members to appropriate clinical providers • Provide crisis follow-up to ensure members receive appropriate treatment and services • Apply clinical criteria, guidelines, case management plans, policies, procedures, and regulatory standards • Consult with supervisors, Medical Directors, and other programs to overcome barriers • Present cases at multidisciplinary case conferences • Identify and escalate quality-of-care issues • Coordinate and collaborate with medical and behavioral health providers • Use motivational interviewing to promote member engagement and healthy behavior changes • Provide coaching, information, and support for independent healthcare decisions • Help members participate knowledgeably in healthcare decision-making • Analyze utilization, self-report, and clinical data to identify comprehensive member needs • Develop and monitor plans of care with members and care teams • Use case management and quality management processes in compliance with regulatory, accreditation, and company requirements • Conduct face-to-face visits and in-person outreach within Louisiana

🎯 Exigences

• Must reside in Louisiana • Reliable transportation and ability to travel in-state up to 50% of the time • Unencumbered Independent Behavioral Health Clinical license in Louisiana, such as LCSW, LPC, or LMFT • 3+ years of direct clinical practice experience post master’s degree with general youth or pediatrics population in a hospital, ambulatory care, residential, or outpatient clinic/facility setting • 2+ years of experience with personal computers, keyboards, multi-system navigation, and MS Office Suite applications including Outlook, Word, Excel, and SharePoint • Master’s degree required / specialized training / relevant professional qualification • Effective verbal and written communication skills • Ability to multitask, prioritize, and adapt to a fast-paced changing environment • Certified Case Manager (ACM) preferred • Crisis intervention skills preferred • Child Welfare and/or Juvenile Justice experience preferred • Managed care/utilization review experience preferred • Case management and discharge planning experience preferred

🏖️ Avantages

• Flexible work schedule may be available after 6 months of service with demonstrated performance and attendance • CVS Health bonus, commission or short-term incentive program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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